OVpay

About OVpay

OVpay is THE new way of checking in and out in public transport. This is the app that goes with it, offering you an overview of all your trips. Want to see live whether you checked in or out? Check the app. Forgotten to check in or out? Adjust it in the app. An overview of your travel costs and your trips? Check! All of this is already in this first version. And, of course, we'll keep expanding with useful functions. Do you have a good idea or something you think we could improve? Use the feedback button in the app.

Are you traveling by train, bus, metro and/or tram, and you checked in and out with your debit card, credit card or mobile? Then use this app, because:
• You can immediately see whether you have checked in or out.
• Forgotten to check in or out? You adjust that in the app.
• You can refer back to your journeys and travel expenses in an overview, right up to 18 months back.
• We keep expanding the app with useful functions and we value your opinion.
• This app is part of OVpay; the new way of checking in and out in public transport. In addition to your ‘OV-chipkaart’ you can currently also check in and out with your contactless debit card, credit card or mobile phone.

How to join:
• First confirm whether you can already check in and out with OVpay at your location; it’s already an option across most of the Netherlands. Want to know where? You’ll find it at www.ovpay.nl.
• Yes you’re ready! Choose your way you want to check in and out. With your contactless debit card, credit card or your mobile phone.
• Have you travelled by train, bus, metro or tram? Great. Download this app.
• You need an account to use all the functions in the app. Do not panic; we’ll guide you through it step by step.
• You’ve got an account. You’ve made your first trip. And your new way of checking in and out has been added. Now you can use all the features in the app.
• Happy traveling!

What is OVpay?
OVpay is an initiative of all the carriers in the Netherlands: Arriva, Connexxion, EBS, GVB, HTM, Keolis, NS, Qbuzz, RET, and Transdev together with Translink. And it operates in cooperation with Dutch banks.

Privacy
Ovpay lets you choose the way you check in and out. However to do this, sometimes we need more information from you. We believe it’s important that you decide for yourself how your personal data is used. And by whom. Our privacy statement (www.ovpay.nl/privacy) explains how we handle your personal data.