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About GrandPad

A companion app for the GrandPad tablet for older adults. Use this app to stay connected in a private family network through video calls, photos, messages, and more. Creating and sharing memories with the whole family has never been easier.



Features

• Connect over a secure family network

• Enjoy video & audio calls

• Share photos, videos, and comments in the family feed

• Setup & configure the GrandPad remotely with Family Admin access

• Best in class Member Experience team ready to help

• Link your Facebook account to share your posts



***IMPORTANT***

Only download this app if you or a member of your family are a current member of the GrandPad service. To log in, you must have an activated GrandPad tablet in the family, and be invited to join. For the security of our members, you can not create an account on your own.

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Frequently Asked Questions(FAQ)

What is the GrandPad app?

The GrandPad app is a companion app for the GrandPad tablet for older adults. It allows users to stay connected in a private family network through video calls, photos, messages, and more.

What features are available in the GrandPad app?

The GrandPad app allows users to connect over a secure family network, enjoy video and audio calls, share photos, videos, and comments in the family feed, set up and configure the GrandPad remotely with Family Admin access, and link their Facebook account to share posts.

Can anyone download the GrandPad app?

No, you can only download the GrandPad app if you or a member of your family are a current member of the GrandPad service. To log in, you must have an activated GrandPad tablet in the family and be invited to join.

Can I create an account on my own to access the GrandPad app?

No, for security reasons, you cannot create an account on your own. You must have an activated GrandPad tablet in the family and be invited to join in order to log in to the app.

Is there a support team available to help with the GrandPad app?

Yes, there is a Best in class Member Experience team ready to help you with any issues or questions you may have regarding the GrandPad app.
author
Great, mom and the family have been able to connect throughout the pandemic. Fantastic service!
Jerry Wagner
author
Exceptional quality! This app makes it ridiculously easy to share content/comments and stay connected with everyone. Clearly labeled, simple commands without overwhelming cluttered options. I HIGHLY recommen...
Amanda Pitts
author
Pretty good!
Billy Davis
author
I miss many Grandpad phone and video calls - even though my smartphone is in front of my face, or in my lap. There is a notification, but it's not displayed visibly on top of the screen. Also, there is no vi...
C Aycock
author
Me and my grandfather 💙 love it
Brandi Jackson
author
Great device to keep our family connected. Highly recommend GrandPad!!
Jennifer Pearson