Service Center OneContact is a unified help desk and service solution.
Service Center OneContact is a unified help desk solution with contact management. Designed for end users, it provides access to on-the-spot customer support at their fingertips with multiple communication channels; chat, voice, callback, ticketing and email anytime, anywhere and on any device.
Service Center OneContact has been designed to support different locations and languages. Service Center OneContact is proactive in providing up-to-date and relevant information to the user, such as news, outages and maintenance.
Service Center OneContact quickly and easily connects user support and service users with work contacts and communication channels within your company, it is a simple and elegant solution for technical support and service and contact management in the enterprise.
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