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About きんしんバンキングアプリNEO

This app supports customers with convenient functions ``anytime,'' ``anywhere,'' and ``easy.''

■Main functions of Kinshin Banking App NEO
・Balance/transaction details inquiry (ordinary deposits, savings deposits, etc.)
·transfer
・Transfer (money transfer between the names of the bank)
・Time deposit deposit, maturity refund reservation, statement confirmation
・Card loan borrowing/repayment
・Notification function
・Customer information (address, phone number, etc.) inquiry/change application

■How to use
Please check the Kanazawa Shinkin Bank homepage before using this app.
https://www.shinkin.co.jp/kanazawa/

■Notes
・This app is intended for use by individual customers who have a cash card with a Kanazawa Shinkin Bank ordinary deposit (general) account. (When registering a representative account, you will need a savings account (general) account that issues a cash card.)
*Use for business purposes is not covered by this service.

・Only those who do not have an account with our bank can apply to open a savings account (general). Please note that we may refuse to open an account based on our comprehensive judgment.

・The savings account opened with this app will be a general account.

- Initial settings within the app are required to use the transfer function. At the time of initial transfer settings, SMS authentication is required, so please send your mobile phone number to our bank. Customers who have not received a mobile phone number can apply using the customer information change function.

- With the customer information inquiry/change function, you can check delivery information such as the customer's address, phone number, and place of work. You can also apply for changes through the app.
*Depending on the transaction details, we may not be able to accept change procedures from this app.

・This application is free to use, but communication charges incurred when downloading and using it will be borne by the customer.

■Contact information
Kinshin Banking App NEO Inquiry Desk
Toll-free number: 0120-023-919
Reception hours: Weekdays from 9:00 to 17:00 (excluding days when the bank is closed)