ECI MobileTech

MobileTech gives your technicians the ability to get service call information, manage service activities, and input data while out in the field. With a real-time connection to e-automate, MobileTech reduces office staff workloads, increases accuracy and improves inventory management.

MobileTech features include:

• Empower techs to manage their own calls and inventory

• Quickly view parts availability from all warehouses, including technician car stock

• Real-time GPS monitoring

• View technician activity through the dispatch console

• Perform tech-to-tech parts transfers

• Add file attachments to service calls

• Capture and store signatures

• Easily search calls by status, tech, customer, or equipment

• Individual and group tech-to-tech chat for faster service completion time