두왓 호텔리어

About 두왓 호텔리어

Do you still manage hotel rooms, provide customer service, and check requests by hand?

Do you really want to exchange work information through personal chat?

Now you can immediately and efficiently receive, process, and confirm completion of customer requests.

By providing communication and collaboration tools between departments and employees for efficient work processing, we manage customer requests so that they are not missed or lost.

You can monitor the status of hotel rooms and facilities in real time using your mobile phone.

Eliminating the inconvenience of receiving customer requests through multiple stages, you can quickly and promptly communicate with customers and provide service by automatically receiving requests from hoteliers assigned to work through time sheet and organization chart management.

DOWHAT Hotelier APP, a work-life balance keeper that reduces hoteliers' work stress and improves the work environment!


[Confirm customer request and order]
Say goodbye to problems that arise while relaying messages from the front desk back to the relevant department!
Customer order requests are accurately delivered directly to the person in charge!

[Check the status of rooms and facilities]
Check hotel room status with your mobile phone!
Immediately report any damage or problems with rooms and facilities!

[Coupon sending]
Would our customer like it if he received this coupon?
Give gifts to guests through hotel coupon provision authority!

[Customer-tailored service]
Please report any inconveniences through guest details.
Minimize customer inconvenience by checking in advance! Complaint free!

[Check task management]
I want to see instructions and work details between departments at a glance!
Easy with automatic task reporting!

[Work schedule management]
Say goodbye to Excel worksheets!
Smartly check individual and departmental work schedules on mobile!!