HEV

About HEV

As a customer of HEV Haus und Property Verwaltungs GmbH, you benefit from particularly innovative customer service that offers you a lot of freedom. With the HEV app you can report concerns and damage to us around the clock using your smartphone, including photo documentation. We also provide you with a digital document folder with important documents for your property. We use the digital bulletin board to proactively provide information about important information about the property entrusted to us via push messages.

Your advantages of the HEV app at a glance:
- Innovative: Your mobility and time savings are the focus. No information is lost in the HEV app and you will find everything important about your property bundled in the app.
- Professionally competent: Do you have questions about the rental agreement, reordering keys or the owners' meeting? In the HEV app you will find a comprehensive question and answer section for frequently asked questions.
- Interactive: Efficiency is part of our daily business. Your damage reports and other concerns will be processed quickly and you will receive regular status updates via push notification.
- Transparent: For us, documentation is “half the battle”. With the HEV app you receive all important information about your property directly on the bulletin board and can comment on it.

How to register for the HEV app:
- You will receive a personalized email from us with a personal invitation to join the HEV app
- Press the “Confirm registration” button and enter your personally chosen password
- Download the HEV app for your smartphone
- And you can now use all the advantages of our digital customer service!
- You haven't received an invitation from us yet? Then please contact your responsible property manager.