xMatters is a digital service availability platform that lets you fix issues before they impact customers. With an xMatters subscription and the xMatters Android app, you get contextual alerts that let you quickly assess the situation and launch response workflows at the touch of a button.
The xMatters Android app is a “pocket command center” that allows you to:
- Set, update, and view your on-call schedule
- Send and receive alerts with full incident context
- Launch actionable responses and workflows
- Track message delivery, escalation and response
- Initiate and invite resources to conference calls, joining at the push of a button
- Customize your alert preferences, including: SMS, push notification, email, or voice call
- Extend your enterprise authentication to your mobile devices
- Protect sensitive data by enabling passcode lock
- Access personnel contact info for your organization
- Set custom alert tones
- Attach images to incident reports
Automating response workflows is as easy as drag, drop, and done with xMatters Flow Designer. A workflow created in your xMatters instance is then synced to your Android app, allowing you to push one button and automatically execute actions across your service desks, chat, monitoring, and developer tools.
To learn more about xMatters and get your free account visit xmatters.com
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