Woolworths Mobile - Phone Plans

About Woolworths Mobile - Phone Plans

The Woolworths Mobile app is a quick and easy way to manage your Prepaid or Phone Plan account on the go! Check your usage, recharge your Prepaid service, download and view your Bills, buy an Add-on for your service, set up Auto-recharge or chat to us if you have a question – it’s all at your fingertips and in one place!

With the Woolworths Mobile app, you can:
- View your Prepaid, Phone Plan, SIM Only or Flexi Plan service under the one account
- View your account balance and plan details
- Keep track of your voice and data usage and see daily summaries or detailed usage records
- Search your usage for a specific period
- Place the included widget on your home screen for a quick glance at your remaining balances (Please note - after installing the app, press and hold on your home screen, then press Widgets and you'll find it under M for Mobile. Press and hold the widget until it's selected, then drag it to your desired position and resize as required)
- Recharge your Prepaid service
- View your recharge history
- Set up Auto-recharge for your Prepaid service
- Set up Auto Payment for your Phone Plan service
- Save your credit/debit card details for future payments or recharges
- Update or change your card details for future Auto Payments or Auto-recharges
- View your latest Phone Plan Bill amount and due date as well as previous Bill amounts and payment status
- Download and view your PDF Bills
- Make a payment for your Phone Plan Bill
- View your Phone Plan payment history
- View your Phone Plan contract end date
- View your Phone Plan promo details
- Update your details - Woolworths Rewards number, email address, home address, alternate contact number, service nickname and more
- View your Woolworths Rewards balance from the My Details screen
- View your SIM and PUK numbers
- Perform a SIM swap for a lost or faulty SIM card
- Resubmit a failed number transfer (port)
- Order a SIM card to replace a lost or faulty SIM card
- Change your password
- Select from great voice and data packs to add to your monthly inclusions
- Purchase recurring Add-ons for your Phone Plan
- Check your 3G & 4G coverage within the app

Have any questions? Get support directly from the app at any time! We are here to help.

To use the app you will need your username and password that you selected when activating your service online at www.woolworths.com.au/mobile

PLEASE NOTE - for management of your Woolworths Global Roaming SIM, please login at https://www.woolworthsglobalroaming.com.au/Administration/Login.aspx

The Woolworths Mobile app is free, but charges may apply to download the app from Google Play. Standard data charges will apply when using the app from your Woolworths Mobile service.

View the Woolworths privacy policy here https://www.woolworths.com.au/Shop/Discover/about-us/privacy-policy