M-Pesa

About M-Pesa

About this App

The fastest and safest way to send money and make digital payments in Tanzania.

M-Pesa, the largest and most innovative mobile financial service in Tanzania has enriched your experience by launching the M-Pesa App. The App delivers a superior M-Pesa experience, making it possible to send money to loved ones, access your bank account, pay for goods and services, send money internationally and transact from anywhere in the world with ease.

App features:

• Log in quickly and securely using your M-Pesa 4-digit PIN
• Manage your M-Pesa wallet anytime, anywhere as long as you have either a data connection or your phone is able to send and receive SMS
• Check your account balance with a single tap
• Send money to contacts on any network by simply selecting them from your phone book, favourites or recent recipients
• Send money to Safaricom customers in Kenya
• View and download recent transactions with the mini statement feature
• Manage contacts and business favourites
• Buy Airtime and bundles conveniently
• Make payments to businesses and merchants by simply selecting from your business favourites or recent recipients
• Make payments using QR codes at participants merchants
• Cash out from the largest network of agents and ATMs
• Cash out using QR codes at participants agents
• Transfer money from M-Pesa to your bank account or bank to M-Pesa
• GSMA Mobile Money certified

What’s new:

SMS channel support, you can now use the M-Pesa App even when you don’t have access to a data network, feature utilises a free SMS service

Contact and Favourites enhancements:
• Users now able to select Contacts as favourites from the recipient selection screen for Send money and Buy Airtime transactions
• To add and remove Favourites users simply click and unclick the star icon
• Users can now store up to 200 individual favourites
• Users adding new contacts are now directed to first save the contact in the phone contacts directory, the user can then select the contact as a Favourite

Organisation Favourite Enhancements:
• Users now able to select Organisations as favourites from the recipient selection screen for Buy goods, Agent withdrawal and Pay bill transactions
• Users can now select organisations from the Recent tab as Favourites
• Users can now add a favourite organisation from a pre-defined list of organisations or unlisted organisations

Payment Reminder enhancements:
• Reminders can be accessed from the ‘Scheduled reminder’ menu on the home page or on completion of a transaction
• Reminders are listed in ascending order of the date and time the reminder is due
• Users can set-up reminders for Send money and Pay bill payments
• Users are able to initiate payments simply by clicking on the reminder notification and entering the PIN to complete the transaction request

Transaction charges information:
• Transactions charges are now displayed on the transaction confirmation page
• Charges will be displayed on Send money, Withdrawal at Agent, Pay Bill and Pay Merchant transactions
• Charge information will only be available when the user has a data connection

Other improvements:
• For payment recipients picked from the customer’s favourites list, if the recipient is not a registered M-Pesa customer or registered on another network the contact/ favourite name is displayed
• Balance check prior to transaction submission removed
• App download and install size reduced by 35%
• Support for contact MSISDNs prefixed with +255

This is the only official and authorised App for accessing your M-Pesa account in Tanzania. Vodacom Tanzania cautions customers against downloading or attempting to use of any other App that purports to offer easy access to M-Pesa.

Still have questions? If you have any queries or feedback about this App please do get in touch by sending an email to [email protected] or calling customer care by dialling 100 from your Vodacom handset.