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About Virtual Assist

Get answers faster. Video chat with a service representative at your convenience – no appointment necessary! Virtual Assist allows you to chat and share video with representatives.

- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face

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Frequently Asked Questions(FAQ)

How does Virtual Assist work?

Virtual Assist allows you to chat and share video with a service representative via video chat.

Can I switch cameras during the video call?

Yes, you can easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face.
author
Worked great for me. The representive was very friendly and helpful.
Chris Montana815
author
Extremly smooth process.
Dan S.
author
Love how it work, save time for adjust to come out, instead did it myself
Toni Walker
author
Chatted with my rep, took video & handled everything in less than 45 minutes.
Zyn Med
author
love this system
Nick Thomas
author
It was enlightening and effective, safe and I gain a bit more k knowledge of the wonders of electronics. Touche!!
Robert McElroy