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About Uala Business: Salon Management

Imagine being able to book an appointment with your trusted hairdresser with just one click. Beautiful, is not it? Now it’s possible with Uala!
People have increasingly busy working days and calling the hairdresser can be difficult during opening hours. You often find yourself not having time to find where to go or call your stylist, only to find that everything is already full.
Many salons still make appointments on the paper diary which does not allow the archiving and processing of the very precious information of their customers. They spend time answering the phone, rather than pampering customers in the physical spot, with potential booking errors. And most importantly, in most cases they do not have feedback from their customer, thus not knowing how to distinguish the perfectly satisfied user from the fairly happy user or who will never come back without understanding the reason.
Uala provides a complete salon assistant thanks to a 360 ° service consisting of software developed specifically for dedicated hardware. The salon therefore has all its data saved in the cloud and updated in real time to allow customers to make an online reservation.
To date, the best professionals and brands recognized on the national and international scene have already chosen Uala.
Compagnia della Bellezza, the group founded by Salvo Filetti and Renato Gervasi among the most famous Italian hair stylists of the moment, is a group of hairdressers who, with 500 salons, serve more than a million women every year. In the best shops in Milan and Rome, Uala has been chosen to provide customers with the opportunity to book online independently.
The most important salons in Milan such as Severgnini, Orea Malià (X Factor hairdressers and make-up artists), Luciano Colombo, Rubertelli, Vertigine Hairstylist, Cut Milano, i Clemente, Les Garcons de la rue, La Prima Hairdressers, Brera13, Lepri Lifestyle Salon and Spa, Mirò and other established hair stylists have married Uala and their philosophy, to offer an increasingly innovative, complete and reliable customer service.
Uala is a service with double value:
1. For the user: it is an innovative system to request your hairdresser online. At the same time, it has an exclusive network at its disposal, in which only the best professionals in the area are invited. In this way, the user of the online site has the security of obtaining the utmost professionalism and quality from any hairstylist on Uala, and being able to book the services 24/7 in complete autonomy through online booking. When booking, the user can choose one or more treatments and the collaborator to rely on; the appointment is automatically reminded one day before by email and text message. In the event that he does not find a place, he is automatically notified if and when the professional should free himself. The salon accreditation process allows users to invite their trusted hairdresser, follow their vote and wait for their admission, which will only take place if the professional meets the required requirements.
2. For the hairstylist: it is the first simple and intelligent digital appointment management service, pre-installed on a tablet that is given on loan to the professional. Through this service, the hairdresser can manage all appointments in real time, whether they come from their own dedicated page on the online network - automatically created once accredited, or those agreed offline. The system is easy and immediate to use, as it does not require any type of specific training, no computer or even an internet connection.
This version is dedicated to hairstylists, in order to use it you must be part of our network.
Find more information on our website.

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Frequently Asked Questions(FAQ)

How does Uala make it easier to book appointments with hairdressers?

Uala allows users to book appointments with their trusted hairdressers online, providing a convenient and easy way to schedule appointments.

What are the drawbacks of traditional appointment booking methods for salons?

Traditional appointment booking methods, such as paper diaries, do not allow for efficient archiving and processing of customer information. They also require salons to spend time answering phone calls instead of focusing on their customers, and can lead to booking errors. Additionally, salons often lack feedback from customers, which hinders their ability to improve customer satisfaction.

How does Uala benefit both users and hairstylists?

For users, Uala offers the convenience of booking appointments online with trusted professionals, ensuring professionalism and quality. Users can choose treatments and collaborators, receive appointment reminders, and even be notified when their desired professional becomes available. For hairstylists, Uala provides a simple and intelligent digital appointment management service, allowing them to manage appointments in real-time and without the need for specific training or an internet connection.

Can any hairstylist use Uala?

No, hairstylists must be part of Uala's network in order to use the service.

What salons and professionals have chosen Uala?

Uala has been chosen by renowned salons and professionals, including Compagnia della Bellezza, Severgnini, Orea Malià, Luciano Colombo, Rubertelli, and many more. These establishments have embraced Uala's innovative and reliable customer service philosophy.