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Tigerpaw Field Service Screenshot 0
Tigerpaw Field Service Screenshot 1
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About Tigerpaw Field Service

This preview of the new and improved mobile app is an add-on for existing Tigerpaw Unleashed users and requires licensing from Tigerpaw Software for activation. Not using Tigerpaw yet to run your business? Click here to learn more.

A new streamlined user-interface provides instant access to critical information, and the game-changing occasionally connected functionality will allow users to access and update tasks even in offline environments like server rooms or remote locations with limited connectivity. The app will capture your changes and updates, allowing you to seamlessly sync and retrieve data when you're back online. This sync guarantees you can continue working without any interruptions, providing peace of mind and boosting productivity.

Future State Tigerpaw Field Service App Features:

- Auto-Sync: No connection? No problem. Stay connected even when your device isn't! All your work will sync automatically when you have connectivity, avoiding interruption during field management.
- GPS integration: Simply tap an address to bring up your phone's navigation, making it easy to get to the customer on time.
- Task management: With your daily agenda and service tickets in hand, you will be able to efficiently complete each job, including starting/ending travel, starting/updating work, and scheduling/completing tasks.
- Increased Communication: Contact the customer directly from the full CRM, which will provide you with detailed opportunity, account, and contact data.
- Camera Support: Take pictures and attach them to your Tigerpaw tickets.
- Signature Capture: Clients can use their fingers to sign your service orders, allowing you to avoid conflict and get paid quickly.
- Dispatch Board Integration: Always know exactly where your technicians are right from the dispatch board.

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Frequently Asked Questions(FAQ)

What is Tigerpaw Field Service?

Tigerpaw Field Service is a mobile app add-on for existing Tigerpaw Unleashed users that allows them to access and update tasks even in offline environments.

Can I use Tigerpaw Field Service without having a license from Tigerpaw Software?

No, you need to have a license from Tigerpaw Software in order to activate and use Tigerpaw Field Service.

What are the features of Tigerpaw Field Service app?

The features of Tigerpaw Field Service app include auto-sync, GPS integration, task management, increased communication, camera support, signature capture, and dispatch board integration.

How does auto-sync feature work in Tigerpaw Field Service?

Auto-sync allows all your work to sync automatically when you have connectivity, ensuring that no interruption occurs during field management even when your device is offline.

Can I use GPS integration in Tigerpaw Field Service?

Yes, GPS integration allows you to tap an address to bring up your phone's navigation, making it easy to get to the customer on time.

What tasks can I manage using Tigerpaw Field Service?

You can efficiently manage your daily agenda, service tickets, start/ending travel, start/update work, and schedule/complete tasks using Tigerpaw Field Service.

How does increased communication feature work in Tigerpaw Field Service?

Increased communication allows you to contact the customer directly from the full CRM, providing you with detailed opportunity, account, and contact data.

Can I take pictures and attach them to my Tigerpaw tickets using the app?

Yes, Tigerpaw Field Service supports camera use, allowing you to take pictures and attach them to your Tigerpaw tickets.

Can clients sign the service orders using Tigerpaw Field Service?

Yes, clients can use their fingers to sign your service orders, enabling you to avoid conflict and get paid quickly.

Does Tigerpaw Field Service integrate with the dispatch board?

Yes, Tigerpaw Field Service has dispatch board integration, allowing you to always know exactly where your technicians are from the dispatch board.