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About SURE - Smart Home and TV Universal Remote

SURE Universal is the world-leading and award-winning Universal Remote Control App for home entertainment and smart home. SURE can send music, videos and photos to a Smart TV and other smart media devices. Legacy devices are supported using Infra Red (IR) using a phone with a built-in IR Blaster or a WiFi-to-IR converter (sold separately) . You can also control your smart home devices with the power of your voice using SURE voice control. SURE Universal™ is truly an all-in-one home IoT solution – the soul of IoT.

★ SURE Universal™ Makes Your Smart Home Simple ★ 
SURE Universal is easy to use! Within minutes of downloading, you can control your smart TV, media streamer, smart lights, air conditioner and more.

★ Voice Control ★
Use voice commands inside the app! No need for integration with external voice assistants.

★ Media Player★
Conveniently browse and play your music and video by folder.
SURE Universal media player supports all Popular Audio/Video formats.

★ Stream Photos and Videos from Your Phone to a Smart TV ★
Stream audio, video and photos from your phone directly to your Smart devices with the built-in media player using WiFi and DLNA. Your favorite photos and videos look good on your phone, but they will look spectacular on a large, high-resolution TV screen. 

★ File Copy with Shared Network ★
Copy files from shared folders in a local network to your mobile device and from your mobile device to a local network.

★ SURE Universal - How it Works ★
SURE Universal works best on smartphones equipped with an Infra-Red (IR) blaster. For phones with no IR, you can use a Broadlink WiFi-to-IR converter (https://www.sureuniversal.com/ir-solution/) to enjoy all of the features. Using WiFi, you can control numerous smart TVs and media streamers, such as Samsung, LG, Android, Roku, Kodi, and Amazon FireTV. 

★ SURE Customer Support ★
We are here anytime to answer all customer requests and suggestions. Please write a review on the Google Play Store or email us at [email protected].

We maintain a large database of approximately one million IR appliances, however, some devices may be missing. If you can’t find your device, please send your device brand and model information to us at [email protected].

For more information please visit: https://www.sureuniversal.com/support-training

★ User Permissions ★
We have a strict privacy policy (see the web site link below), with no unauthorized access to user data, and no sign-in required to operate the remote control. When installing we ask user permissions for the following:

1. Identity - for billing in case you want to subscribe to the ad-free version
2. Location - For advertising and future IoT 
3. Photos/Media/Files - for streaming media from the phone to a Smart TV
4. Microphone - access to the microphone for voice commands
5. WiFi - for connecting to a Smart TV
6. Device ID & Call Info - for muting a Smart TV when your phone rings (enabled via settings)

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Frequently Asked Questions(FAQ)

What is SURE Universal?

SURE Universal is a Universal Remote Control App for home entertainment and smart home devices. It allows you to control your smart TV, media streamer, smart lights, air conditioner, and more.

How does SURE Universal work?

SURE Universal works best on smartphones with an Infra-Red (IR) blaster. For phones without IR, a Broadlink WiFi-to-IR converter can be used. It can control various smart TVs and media streamers through WiFi, such as Samsung, LG, Android, Roku, Kodi, and Amazon FireTV.

Can I use voice control with SURE Universal?

Yes, SURE Universal supports voice commands within the app itself. There is no need for integration with external voice assistants.

Can I stream media from my phone to a Smart TV using SURE Universal?

Yes, SURE Universal has a built-in media player that allows you to stream audio, video, and photos from your phone to Smart devices using WiFi and DLNA.

How can I copy files between my mobile device and a local network using SURE Universal?

SURE Universal allows you to copy files from shared folders in a local network to your mobile device and vice versa.

How do I contact SURE Universal customer support?

You can write a review on the Google Play Store or email your requests and suggestions to [email protected]. They are available to assist you.

What permissions does SURE Universal require?

SURE Universal requires certain permissions for its functionality. These include Identity for billing (for the ad-free version), Location for advertising and future IoT, Photos/Media/Files for streaming media to a Smart TV, Microphone for voice commands, WiFi for connecting to a Smart TV, and Device ID & Call Info for muting a Smart TV when your phone rings.
author
Absolutely the best remote app I've came across
William Trae Alford
author
I have Roku 2 box without it's remote, and the box is not connected to the same network for my phone. So, I cannot use the smart remote apps. The only solution is via IR, and this is the only app that worked...
Ghassan Alghamdi
author
No longer crashes. Seems to now work 100% of time. Works with my: 20 year old Harman Kardon AV Receiver, 25 year old Panasonic A/C, brand new Roku 3 & 4, 15 year old Samsung TV, 10 year old SS Blue Ray DVD. ...
Jeff Altorfer
author
Actually works well
M. Reynaldi Yusuf
author
Found my close to no-name portable AC with the auto remote search, nice.
Ilkka Lohi
author
Good user interface. I really appreciate that. Lost the remotes' to bulray and tv. Thx to this app, I am not SOL.
Warren A. Davenport