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SAP CRM Service Manager Screenshot 0
SAP CRM Service Manager Screenshot 1
SAP CRM Service Manager Screenshot 2
SAP CRM Service Manager Screenshot 3
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About SAP CRM Service Manager

With the SAP CRM Service Manager mobile app for Android, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools. The app connects to the SAP Customer Relationship Management (SAP CRM) application and enables status updates, last-minute changes, and accurate data capturing to help achieve higher first-time fix rates.

Key features of SAP CRM Service Manager for Android

• Manage service orders, and create confirmations in real time
• Record statuses, materials, problems, actions, expenses, and customer signatures
• View equipment, or install base listings and serial numbers
• View entitlements and contract or service history
• Create or edit non-order install bases for service confirmation, and generate account fact sheets

Note: To use SAP CRM Service Manager with your business data, you must be a user of the SAP CRM application, with mobile services enabled by your IT department. You can try the app out first using sample data.

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Frequently Asked Questions(FAQ)

What is the SAP CRM Service Manager app for Android?

The SAP CRM Service Manager app for Android is a mobile application that allows field technicians to access real-time information and tools, improving efficiency and effectiveness in their work.

What are the key features of the SAP CRM Service Manager for Android?

The key features of the SAP CRM Service Manager for Android include real-time management of service orders, creation of confirmations, recording of statuses, materials, problems, actions, expenses, and customer signatures, viewing of equipment and install base listings, viewing of entitlements and contract or service history, and creation or editing of non-order install bases for service confirmation.

Who can use the SAP CRM Service Manager app?

To use the SAP CRM Service Manager app with your business data, you must be a user of the SAP CRM application, with mobile services enabled by your IT department. However, you can try the app out first using sample data.
author
Effective app for Service technicians!Advanced features that makes Service technicians job easy.
Namrata Sinha
author
Excellent
Kunal Mehta
author
Happy to announce the release of SAP CRM Service Manager 4.5.
Pawan Deshpande
author
Offline support, many awesome features which make service technician day organised and easy to track movement for employer
bhupesh arora
author
Excellent application,easy to use ,easy to carry on with
siddharth sid