My Swisscom

About My Swisscom

With the My Swisscom app, you can access your customer account at any time and from anywhere. Simply log in via the app with fingerprint or face recognition.

- Manage and optimise your subscriptions.
- Maintain an overview of your open orders, ongoing costs and invoices
- Information on disruptions, maintenance and expansion work.

Other important functions of My Swisscom:

Invoices and costs:
• View invoices and ongoing costs
• Extend payment deadlines
• Query current consumption and buy data packets

Product settings and help:
• Contract duration and subscriptions at a glance
• Display WLAN password and query PUK
• Direct contact to customer services, expert chat and return calls

Data and documents:
• Change contact details
• Report a move
• View contracts, delivery notes, guarantee certificates

The My Swisscom app is available for all residential customers with a mobile, fixed network or Internet subscription from Swisscom. The online Customer Center is available to our business customers: www.swisscom.ch/customercenter