Get remote support of your mobile device from any computer (Windows, MAC, Linux)
*** This app is for users with Splashtop On-Prem. Please consult your IT admin or learn more at https://www.splashtop.com/on-prem***
Get remote support of your mobile device from any computer (Windows, Mac, Linux, Chromebook) with Splashtop On-Prem. User can real-time screen share to remote technician. Technician will be able to share clicking pointer remotely to help guide the user. Session connection is encrypted using 256-bit AES / TLS .
With the September '20 update of Splashtop, most modern devices running Android 8 and up can be controlled by enabling the accessibility service.
QUICK GUIDE
For end user:
1. Download and launch SOS app on your mobile device
2. Share the session ID to your remote technician who has Splashtop On-Prem account
For technician:
1.Make sure your Splashtop On-Prem account has been enabled with SOS feature
2.Remote support end user from the Splashtop On-Prem app
LEARN MORE
* Splashtop On-Prem: https://www.splashtop.com/on-prem
FOLLOW US
* Facebook: http://www.facebook.com/splashtop
* Twitter: http://twitter.com/splashtop
* LinkedIn: https://www.linkedin.com/company/splashtop
* YouTube: http://www.youtube.com/splashtopinc
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