Flex Touch

About Flex Touch

This requires Flex 6.3 with the 1607 or later release.

The Flex Touch® app is designed to provide public safety agencies a quick and convenient way to access common Flex features using a smartphone or tablet.

Personnel with the proper credentials can use Flex Touch to monitor their agency’s calls from anywhere and at any time from the convenience of a mobile device.

Flex Touch allows personnel to search their agency database for names, property, vehicles, and incidents from a mobile device. Personnel can also view Involvements® related to any record. In addition, the module helps promote officer safety by displaying records with warrants or alert warnings.

The user-friendly design makes it easy for personnel to quickly learn how to navigate the app. Flex Touch allows personnel to access real-time call updates by viewing all active calls, call nature, and any assigned units. Each user can customize the list of calls and units within the jurisdiction. Calls are organized by unit status, providing a quick way to see whether officers have arrived on the scene and if a unit’s timer has expired. When a user has been assigned to a call, that information is displayed prominently.

In addition to accessing information, Touch allows first responders to more efficiently complete their work. Users can view call comments and enter their own comments from their mobile device. Using Touch, users can quickly add photos or documents from their mobile device to a record or to a report.

Flex Touch requires that the agency uses Flex and has already purchased the Flex Touch module.