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SolarWinds Service Desk Screenshot 0
SolarWinds Service Desk Screenshot 1
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About SolarWinds Service Desk

The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.

For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting

For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets


© SolarWinds Worldwide, LLC. All rights reserved.

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author
Very useful
Elaine Machado
author
Convenient for travel. Easy to use interfaces. Nothing fancy and that's great!
Gabriel Smith
author
Better then HEAT
#OnlyDan