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About smg360

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.

SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

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Frequently Asked Questions(FAQ)

What does the smg360 reporting app provide?

The smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty.

Who can access the smg360 reporting app?

SMG clients with a valid username and password can access the smg360 reporting app.

In how many languages is the smg360 reporting app available?

The smg360 reporting app is available in over 40 languages.

What does SMG do?

SMG inspires experiences that improve people's lives. They provide actionable customer, patient, and employee insights that boost loyalty and drive business outcomes.

What is the focus of SMG's unique model?

SMG's unique model puts a dual focus on platform technology and professional services, making it easier to collect, analyze, and share feedback and behavioral data across the enterprise.