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About Smart Start Client Portal

Smart Start now offers a convenient, easy-to-use app that allows you to create or manage your alcohol monitoring account directly from your phone! Make a payment, purchase an unlock code, find a service center nearby, or even become a Smart Start client in minutes. Whether you use the Ignition Interlock Device, SMART Mobile device, or are a Check-In client, you can manage your account right from the app.

Existing Clients:
Stay in control of all of your accounts from anywhere! With the full range of account management tools, the Smart Start Client Portal makes it easy to stay on top of your alcohol monitoring account and your continued success with your device.
• Make a payment
• Add or delete payment methods
• View payment history
• Purchase an unlock code
• Manage auto payment
• Add a note to your account
• Upload documents to your account
• Update account/profile information
• Receive account notifications
• Manage communication preferences
• Add additional accounts (Ignition Interlock, S.M.A.R.T. Mobile)

New Clients:
Not a Smart Start client? The Client Portal app makes it easy to enroll and can even save you time at your installation appointment! Using the app, you can schedule an installation appointment, fill out any required forms, upload any required documents, and even review the training material all before your appointment!
• Select a date and time for the installation
• Pick a convenient installation location
• Set up installation appointment reminders via email, text or phone
• Upload required documents
• Watch helpful training videos

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Frequently Asked Questions(FAQ)

What can I do with the Smart Start Client Portal app?

With the Smart Start Client Portal app, you can make payments, purchase unlock codes, find service centers, and manage your account for alcohol monitoring.

What features are available for existing clients?

Existing clients can make payments, add or delete payment methods, view payment history, purchase unlock codes, manage auto payments, add notes to their account, upload documents, update account/profile information, receive account notifications, manage communication preferences, and add additional accounts.

How can new clients benefit from the Client Portal app?

New clients can use the Client Portal app to schedule installation appointments, fill out forms, upload documents, review training materials before their appointment, and receive appointment reminders.

Can I choose the date and time for the installation appointment through the app?

Yes, you can select a date and time for the installation through the Client Portal app.

Is it possible to set up installation appointment reminders?

Yes, you can set up installation appointment reminders via email, text, or phone through the app.

Can I upload required documents through the Client Portal app?

Yes, you can upload any required documents through the app.

Are there any training videos available in the Client Portal app?

Yes, you can watch helpful training videos in the app.

Easy app to use. I like that it has the option to pay my bill, see past payments, and set up autopay. It shows me my next service date and next payment due date.

Taja Ali

I hate I have six more years of having the machine to bad they want let you take it out early. You cant get off DWI felony probation early

Martin Gack

Imma give it 5 cause I wanna be generous, and it's an ok app tho... Keep it up....

Shavanna Belton

The device is easy to use and has never frozen on me. I chose smart start because they were the only company in my area (San Fernando valley) that were able to install the device on a Chevrolet volt. I would...

Marcelino Martinez

great device. gives you a visual reminder of your next appointment and is simple to use with no blowback require

agustin reyes

Best Ignition Interlock Device. Ive Only Had 1 With The Intent Of Not Having To Get Another One But This One Was Such A Breeze. So Easy To Use And Very Reliable As Far As Sound And Reminders Of Apppintments....

Bianca Renteria