Smart Reporting and Referral (SMART RR) is a technology based mobile application that allows survivors,
social workers and service providers to report and refer cases/incidents of GBV from their smart and basic
phones. The tool was developed by Big Family 360 Foundation, a national non-governmental organisation
in Nigeria.
Smart RR application is a technology based mobile application which enables survivors, social workers and
service providers to report and refer GBV incidents to relevant service providers and authorities, conducts
service mapping, automatically updates referral directory, collects and analyses referral data. This idea was
built on the existing referral mechanism of the GBV Sub Sector which is done manually. The application
was therefore designed to mitigate existing challenges such as under reporting and associated difficulties
with accessing services.
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