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About ABILITY WFM

The ABILITY SMARTFORCE workforce management application, previously known as ShiftHound, is the leader in cloud-based staff scheduling and Human Capital Management software. Healthcare organizations across the country use ABILITY SMARTFORCE to reduce labor costs by preventing overtime, decreasing employee turnover, and increasing scheduling efficiency, communication, and compliance to right-staffing ratios/HPPD/$PPD. Using ABILITY SMARTFORCE, management and employees gain back valuable time to do what they do best – provide quality care. Customers choose ABILITY SMARTFORCE because of its extremely simple to use interface, quick implementation time, and proven ability to deliver immediate ROI thorough cost savings, increased efficiencies, and better quality of life for their managers and staff.
The ABILITY SMARTFORCE WFM tools include:
Online Staff Scheduling
- Online point-and-click-scheduling, schedule by template for staff working set, repeatable shifts week after week, and last-minute availability.
PowerScheduler
- Managers can dynamically view schedules in one-week, two-week, four-week or six-week formats, with additional customizable display options related to needs, staffing levels and the entire schedule. Important decision-making information down to the employee level is displayed and can be sorted on one screen.
SupervisorView
- Supervisors can easily oversee patient flow and redirect and allocate resources across their organization using SupervisorView. Staffing and census for each care area is displayed on a single screen giving supervisors instant understanding of staffing and bed availability house wide.
Open Shift Management
- With the use of OSM, you can engage your staff in a positive way to tackle the challenge of scheduling your unit and facility together with your staff collaboratively. They request open shifts that they are qualified for and managers can approve, or decline based on important information such as overtime and seniority.
xPPD/HPPD Staffing
- xPPD/HPPD scheduling is simple with a tool that automates the process and gives you immediate visibility to your staffing levels (under or over the target) given any census or anticipated census for all job types on your unit.
AutoScheduler
- A rules-based tool that provides managers with the ability to fill holes in the schedule quickly and fairly, meeting staffing level requirements. The AutoScheduler can create balanced schedules and includes rules for shift assignment that can be defined by employee availability and seniority.
TeamScheduler
- Certain organizations or departments often work as teams or pods and scheduling, tracking, and managing these groups can be very difficult with spreadsheets or outdated scheduling systems. TeamScheduler alleviates the difficulty and time required to schedule teams and streamlines the day-to-day adjustments.
Credentialer® - Credentialer is fully integrated with the ABILITY SMARTFORCE online scheduling application, and gives all concerned parties in the organization the ability to track credentials and related data for all staff members, including certifications, licenses, etc. – and includes the ability to upload documents and receive alerts for expirations.
Integration Engine
- Making sure that data is in sync and seamlessly shared between HR, Scheduling, and Time & Attendance systems allows your managers and staff to focus on their jobs-at-hand instead of double entering and constantly updating the same data across systems.

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Frequently Asked Questions(FAQ)

What is ABILITY SMARTFORCE?

ABILITY SMARTFORCE is a cloud-based staff scheduling and Human Capital Management software used by healthcare organizations to reduce labor costs, improve scheduling efficiency, and ensure compliance.

Why do customers choose ABILITY SMARTFORCE?

Customers choose ABILITY SMARTFORCE because of its simple interface, quick implementation, and ability to deliver immediate cost savings and increased efficiency.

What are the tools included in ABILITY SMARTFORCE WFM?

The tools included in ABILITY SMARTFORCE WFM are Online Staff Scheduling, PowerScheduler, SupervisorView, Open Shift Management, xPPD/HPPD Staffing, AutoScheduler, TeamScheduler, Credentialer, and Integration Engine.

What is Online Staff Scheduling?

Online Staff Scheduling is a feature that allows managers to schedule staff using a point-and-click interface, templates for repeatable shifts, and last-minute availability.

What is PowerScheduler?

PowerScheduler is a feature that allows managers to view schedules in various formats and customize display options to meet their staffing needs. It provides important decision-making information at the employee level.

What is SupervisorView?

SupervisorView is a feature that allows supervisors to oversee patient flow, allocate resources, and have instant understanding of staffing and bed availability across the organization.

What is Open Shift Management?

Open Shift Management allows staff to request open shifts and managers to approve or decline based on important information such as overtime and seniority.

What is xPPD/HPPD Staffing?

xPPD/HPPD Staffing is a feature that automates the scheduling process based on staffing levels and census. It provides immediate visibility to staffing levels and helps manage under or over-target situations.

What is AutoScheduler?

AutoScheduler is a rules-based tool that fills holes in the schedule quickly and fairly, meeting staffing level requirements. It considers employee availability and seniority when assigning shifts.

What is TeamScheduler?

TeamScheduler is a feature that streamlines the scheduling process for organizations or departments that work as teams or pods. It helps schedule and manage these groups effectively.

What is Credentialer®?

Credentialer® is a fully integrated tool that tracks credentials and related data for staff members, including certifications and licenses. It allows for document upload and alerts for expirations.

What is Integration Engine?

Integration Engine ensures seamless data synchronization and sharing between HR, Scheduling, and Time & Attendance systems, minimizing the need for double entry and constant data updates.
author
Its awes3
Jennifer Chandler
author
Easy way of business communication
Alice Robert
author
I have a great experience with this app, it is very easy to use and helps me keep up with my schedule.
melvin frost
author
Nice app..💞💞💞💞💞💞
Ann Holliday
author
This is AWESOME!!!! Easy to use ... love it !!!
shey G.
author
Great App for keeping your staff informed
T Jones