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About DiDi – Greater China

DiDi is a ride-hailing app that makes travel in China quick and easy. With DiDi you can catch/get a ride with a tap of your finger within minutes. Our full English interface, 24/7 in-app English customer service, and presence in over 400 cities across China makes us the most reliable and convenient service to get you where you need to be!

Our main features:
•Supports international credit/debit cards

•24/7 English customer service

•Supports both local and international mobile numbers

•Bilingual address recognition

•Auto-translated English messaging with drivers

•In-App Safety Center: Share ride status or Call for police assistance in event of an emergency

Simple steps to use DiDi:
1.Open the app and select your preferred service
2.Confirm your pick-up location and set your destination
3.Request and watch your driver arrive in minutes
4.Pay directly through the in-app payment feature or in cash (Taxi only)

In Chinese mainland, DiDi provides the following services in English:
DiDi Express – Enjoy a convenient and affordable ride.

DiDi Taxi – Call a cab easily.

DiDi Premier – Ride in a premium vehicle with professional service. Reserve airport pick-up and drop-off services whenever needed.

DiDi Luxe – Travel around town enjoying luxurious service in our most premium vehicles (Available in selected cities in Chinese mainland)

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Frequently Asked Questions(FAQ)

What is DiDi?

DiDi is a ride-hailing app that provides quick and easy travel in China.

What are the main features of DiDi?

DiDi's main features include supporting international credit/debit cards, 24/7 English customer service, supporting both local and international mobile numbers, bilingual address recognition, auto-translated English messaging with drivers, and an in-app Safety Center for emergencies.

How can I use DiDi?

To use DiDi, simply open the app and select your preferred service, confirm your pick-up location and set your destination, request a ride, and watch your driver arrive in minutes. You can pay directly through the in-app payment feature or in cash (for Taxi only).

What services does DiDi provide in English in Chinese mainland?

DiDi provides DiDi Express for a convenient and affordable ride, DiDi Taxi for easy cab calling, DiDi Premier for premium vehicles and professional service, and DiDi Luxe for luxurious service (available in selected cities in Chinese mainland).