Ma Box Orange

About Ma Box Orange

Digital is the most beautiful thing, it's what you make of it.

My Orange Box is an innovative application designed for Orange Côte d'Ivoire Fiber customers, offering them simplified and autonomous management of their Fiber Box. Developed with the aim of digitalizing interactions with our customers, reducing queues and pick-up times at our points of sale, this application aims to make you more independent.

Digitalization of interactions with our customers

With Ma Box Orange, you can access a multitude of services directly from your smartphone or tablet. This solution reduces the need to go to the store for information or services, thus making your daily life easier while reducing the workload of our agency teams. This also helps reduce queues and pick-up times, giving you a smoother and faster experience.

Autonomy:

My Orange Box offers you increased autonomy thanks to a range of intuitive and practical features. You can get detailed information about events related to your service, such as incidents, recoveries, and new offers. You will be able to consult your invoices, check the wifi status, find out the due date, and even pay your invoices via the personal space of the application.

Real-time tracking and equipment management:

My Orange Box allows real-time monitoring of your requests, whether subscriptions or complaints. This feature ensures complete transparency and keeps you informed every step of the way. Additionally, you can manage your equipment remotely, providing a convenient solution for resolving technical issues without requiring the intervention of a technician.

In summary, My Orange Box is an essential service for all Orange Fiber customers, offering efficient and autonomous management of the Orange Côte d'Ivoire Fiber Box.

With features designed to digitalize interactions, reduce waiting times, and empower you, Ma Box Orange transforms your user experience and optimizes your satisfaction.