The Oracle Cloud On-Call app is exclusively for users of Oracle's Ocean system, it streamlines incident management and communication processes. Oracle Cloud On-Call app provides real-time visibility into incidents across multiple queues, ensuring prompt responses and adherence to service level agreements (SLAs)
Key features of the Oracle Cloud On-Call app include:
- A consolidated list of incidents from all queues.
- Operational actions can be initiated directly from the app.
- Ability to page another user within the Oracle Ocean system.
- Real time updates on new incidents and incident status changes.
The Oracle Cloud On-Call app empowers teams to efficiently manage incidents and improve their response times. By leveraging real-time insights and streamlined communications, users are able to maintain high service standards and enhanced operational efficiency, within the Oracle Ocean System.
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