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About DITO

Have full control of your DITO profile!
• Log in to the DITO app using your DITO mobile number and password.
• Forgot your password? We got you! You can sign-in via SMS code.
• Update your DITO account profile.

Manage your DITO account easily!
• Check your real-time balance anytime, anywhere.
• Always be updated of your subscription package through your account dashboard.

Customer support is just one tap away!
• View Top Questions for inquiries.
• Connect to our customer care specialists for your concerns.
• Option to file a report when you encounter problems or difficulties with DITO services.

Topping up and buying promos made easier!
• Top-up using your debit / credit card or the following e-wallet accounts: GCash, Grabpay, & Wechat.
• Avail app-exclusive promos using your load credits.
• Share load with your DITO friends.
• View your load and promo availment history.
• Get in-app notifications when you buy & share a load or promo.

Additional information:
• Check for the latest DITO App version.
• View DITO Telecommunity's Terms & Condtions and Data Privacy Statement.
• Check DITO App release notes.

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Frequently Asked Questions(FAQ)

How do I log in to the DITO app?

You can log in to the DITO app using your DITO mobile number and password.

What should I do if I forgot my DITO app password?

If you forgot your DITO app password, you can sign in via SMS code.

How can I update my DITO account profile?

To update your DITO account profile, you can easily do so within the DITO app.

How can I check my balance with DITO?

You can check your real-time balance anytime, anywhere by accessing your account dashboard on the DITO app.

How can I stay updated with my subscription package details?

You can always be updated with your subscription package details through your account dashboard on the DITO app.

How can I find answers to my inquiries?

You can view top questions for inquiries within the DITO app.

How can I contact customer support for my concerns?

You can connect to our customer care specialists for your concerns with just one tap within the DITO app.

What should I do if I encounter problems or difficulties with DITO services?

If you encounter problems or difficulties with DITO services, you have the option to file a report within the DITO app.

What payment methods are available for topping up and buying promos with DITO?

You can top up using your debit/credit card or e-wallet accounts such as GCash, Grabpay, and Wechat.

Can I avail of app-exclusive promos using my load credits?

Yes, you can avail of app-exclusive promos using your load credits on the DITO app.

How can I share load with my DITO friends?

You can easily share load with your DITO friends using the DITO app.

Can I view my load and promo availment history on the DITO app?

Yes, you can view your load and promo availment history on the DITO app.

Will I receive notifications in the app when I buy or share a load or promo?

Yes, you will receive in-app notifications when you buy or share a load or promo on the DITO app.