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About MOBOTIX LIVE

MOBOTIX LIVE the optimal app allows you to access your MOBOTIX cameras and MOBOTIX door stations quickly and easily with your smartphone or tablet. Never miss a visitor again thanks to push notification. MOBOTIX LIVE shows the ringing message of a MOBOTIX IP video door station as well as live and playback views of MOBOTIX cameras. Browse the latest events at the door station/camera in the playback screen. View different live streams of cameras in the Grid Views. Automatic camera search, Live View, camera connection via SSL and display of the connection status.

Highlights:
• Never miss a visitor thanks to push notifications.
• Shows doorbell message of a MOBOTIX IP Video Door Station.
• Shows live images of MOBOTIX IP cameras with gesture-controlled PTZ.
• Open the door, use hands-free communication.
• Playback view allows reviewing the latest recorded events.
• Grid view shows the live streams of up to four MOBOTIX door stations or IP cameras simultaneously.
• Visitors view allows reviewing the latest events where people rang a doorbell at one of the attached door stations.
• Supports automatic camera discovery, live view and remote connection via SSL.
• See the connection status.
• Supports remote connections.
• Import and export of the app configuration
• Up to 8 Softbuttons to control cameras and other IP (IoT) devices from the APP using Http/Https API commands.


Notes:
Before viewing your cameras remotely via mobile data or other networks, you need to configure your router to allow incoming traffic. For security reasons, routers normally do not allow access to your internal network. Please read your router manual and your MOBOTIX camera manual regarding external camera access, port forwarding, DynDNS, etc.
When using wireless networks (WiFi, 3G/4G) on mobile devices, connection quality can vary and the connection may even fail completely. This means that some events, such as ringing the doorbell, will be transmitted later or not at all. MOBOTIX therefore recommends to also use a cable-based intercom system (such as MxDisplay).
If you do not use MOBOTIX LIVE often: To ensure ongoing push notification functionality, you should open the app at least once every month.
Please read the release notes before installing the app. You can find these notes on our website www.mobotix.com under Support > Download Center > Software Downloads > MOBOTIX LIVE.

System Requirements:
Android 5.0.0 or higher
MOBOTIX IP Video Door Stations and IP cameras (P3/PXA320) with software 4.7.2.18 or higher
MOBOTIX IP Video Door Stations and IP cameras (Mx6) with software 5.2.3.30 or higher
Depending on the type of your mobile device, the app can manage more than 100 cameras (type. Examples: Apple iPhone 11 more than 130 cameras; Samsung Galaxy S9 up to 50 cameras)


Note:
Even if you are using the latest Android version, you may experience some restrictions due to the multitude of supported Android devices.

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Frequently Asked Questions(FAQ)

What is MOBOTIX LIVE?

MOBOTIX LIVE is an app that allows you to access your MOBOTIX cameras and door stations easily with your smartphone or tablet. It provides features such as live and playback views, push notifications, and the ability to open doors and communicate hands-free.

What does MOBOTIX LIVE offer?

MOBOTIX LIVE offers features such as push notifications for visitors, displaying doorbell messages from MOBOTIX IP Video Door Stations, live images from MOBOTIX IP cameras, playback view for reviewing recorded events, grid view for viewing multiple streams simultaneously, and support for remote connections.

How can I configure my router for remote camera access?

For remote access to your cameras, you need to configure your router to allow incoming traffic. Please refer to your router manual and your MOBOTIX camera manual for instructions on port forwarding, external camera access, and DynDNS setup.

Can I use MOBOTIX LIVE with wireless networks?

Yes, you can use MOBOTIX LIVE with wireless networks. However, please note that connection quality may vary and the connection may fail, resulting in delayed or missed events. It is also recommended to use a cable-based intercom system for more reliable communication.

How often should I open the MOBOTIX LIVE app?

If you want to ensure ongoing push notification functionality, it is recommended to open the MOBOTIX LIVE app at least once every month, even if you do not use it frequently.

Where can I find the release notes for the MOBOTIX LIVE app?

The release notes for the MOBOTIX LIVE app can be found on the MOBOTIX website under Support > Download Center > Software Downloads > MOBOTIX LIVE. It is advisable to read the release notes before installing the app.

What are the system requirements for MOBOTIX LIVE?

The system requirements for MOBOTIX LIVE are Android 5.0.0 or higher, MOBOTIX IP Video Door Stations and IP cameras with specific software versions (4.7.2.18 or higher for P3/PXA320, 5.2.3.30 or higher for Mx6), and compatible mobile devices. The app can manage more than 100 cameras depending on the type of your mobile device.
author
All issues older than 15 March 2019 are no longer valid as the V2.1 was released on this date and all issues that were real were fixed so use and enjoy!
Pedro Negro
author
Excellent
Enrique Arriola Dale