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About CareLink™ Connect US

An easy way to view the glucose levels and insulin pump information of a person with diabetes right on your phone. When a family member or a friend has diabetes, you want to be supportive and stay close. You might want to know if their glucose levels go too high or too low, be able to quickly and easily access their insulin pump and Continuous Glucose Monitoring (CGM) system information. With the CareLink™ Connect app, now you can remotely see their glucose levels and insulin pump information wherever you are, so you can know how they are doing.

The CareLink™ Connect app helps you quickly accomplish these tasks: Let you securely view glucose levels, graphs, and trends Sends you high or low glucose levels notifications, so you can be informed and supportive Shows you the status of the insulin pump system, for greater peace of mind.

To remotely view pump system information, family members or friends need to install the CareLink™ Connect app on their smartphone. Also, the person with diabetes needs a MiniMed™ 700-series insulin pump and to download the MiniMed™ Mobile app, which then should be connected online to the CareLink™ software. To learn more about the CareLink™ Connect app, visit www.medtronicdiabetes.com

IMPORTANT NOTE: In order to receive real-time updates, the app needs to continuously receive data from the CareLink™ servers, and the insulin pump system needs to sync with the CareLink™ servers through the MiniMed™ Mobile app. The CareLink™ Connect app only works with the MiniMed™ 770G and MiniMed™ 780G insulin pump systems; it currently does not support other standalone CGM systems, MiniMed™ or Paradigm™ insulin pumps.


The CareLink™ Connect app is intended to provide a secondary display of insulin pump and CGM (Continuous Glucose Monitoring) system data on a supported mobile device. CareLink™ Connect app is not intended to replace the real-time display of insulin pump or CGM data on the primary display device. All therapy decisions should be based on the primary display device. CareLink™ Connect app is not intended to analyze or modify the insulin pump and CGM data that it receives. Nor is it intended to control any function of the insulin pump or CGM system to which it is connected. CareLink™ Connect app is not intended to receive information directly from the insulin pump or CGM system.

This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Medtronic product, please contact the local Medtronic support line. Medtronic may be required to actively contact customers regarding complaints related to products. If Medtronic determines that your comment or complaint requires follow-up, a Medtronic team member will attempt to contact you to collect more information. ©2020 Medtronic. All rights reserved. Medtronic, Medtronic logo and Further, Together are trademarks of Medtronic. Third party brands are trademarks of their respective owners.

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Frequently Asked Questions(FAQ)

What is CareLink Connect?

CareLink Connect is an app that allows you to remotely view the glucose levels and insulin pump information of a person with diabetes on your smartphone.

What can the CareLink Connect app do?

The CareLink Connect app allows you to securely view glucose levels, graphs, and trends, receive notifications for high or low glucose levels, and see the status of the insulin pump system.

What do I need to use the CareLink Connect app?

To use the CareLink Connect app, you need to install it on your smartphone. The person with diabetes also needs a MiniMed 700-series insulin pump and the MiniMed Mobile app, which should be connected online to the CareLink software.

Does the CareLink Connect app work with any insulin pump system?

No, the CareLink Connect app only works with the MiniMed 770G and MiniMed 780G insulin pump systems. It does not support other standalone CGM systems or MiniMed or Paradigm insulin pumps.

Can the CareLink Connect app control the insulin pump or CGM system?

No, the CareLink Connect app is not intended to control any function of the insulin pump or CGM system to which it is connected. All therapy decisions should be based on the primary display device.

Where can I get more information about the CareLink Connect app?

To learn more about the CareLink Connect app, you can visit the website www.medtronicdiabetes.com.

Can I use the app store to resolve technical or customer service issues?

No, the app store should not be used as your first point of contact to resolve technical or customer service issues. For such issues, please contact the local Medtronic support line.

Are there any limitations to receiving real-time updates with the app?

In order to receive real-time updates, the app needs to continuously receive data from the CareLink servers, and the insulin pump system needs to sync with the CareLink servers through the MiniMed Mobile app.