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About LG&E KU ODP

The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, report and track power outages, manage your account, and more. Your account(s) can be accessed quickly and securely utilizing password, face ID or fingerprint on the go and with ease.

Features include:

Paying your Bill:
• Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo
• Check your account balance
• Review payment history
• Manage payments – one time and Auto Pay

Outage Information:
• Report an outage
• View outage status
• Display outage map
• Ability to view outage map without logging in

Account Details:
• Review your bill
• Check account status
• Review account activity
• Easily move between your utility accounts

Contact Us:
• Customer Service by phone or email

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Frequently Asked Questions(FAQ)

What can I do with the LG&E, KU and ODP mobile app?

With the app, you can pay your bill, view bill and payment history, report and track power outages, manage your account, and more.

How can I pay my bill using the app?

You can pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal, and Venmo.

Can I check my account balance with the app?

Yes, you can check your account balance using the app.

How can I report a power outage using the app?

You can report a power outage through the app.

Is there an outage map available on the app?

Yes, the app provides an outage map where you can view outage statuses.

Can I view the outage map without logging in?

Yes, you can view the outage map without logging in.

What account details can I review with the app?

You can review your bill, account status, and account activity with the app.

Can I easily switch between my utility accounts with the app?

Yes, you can easily move between your utility accounts using the app.

How can I contact customer service through the app?

You can contact customer service through the app via phone or email.