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About Lively Connect

Lively Connect gives you full control over your Lively 2 Plus or Lively 2 Lite hearing aids – all from your smartphone. With just a few taps, the app makes it easy to adjust your own settings and get the care you need, wherever you go. The best part? No office visits ever – our Audiology Team can fine-tune your settings for you through the app (like magic). Packed with other helpful features like in-app video appointments and step-by-step tutorials, the app does it all from the palm of your hand.

What’s Lively? Lively combines high-tech, medical-grade hearing aids with convenient remote care – all for thousands less than you’d expect. Learn more at listenlively.com or call us at (800) 854-2772.

TOP APP FEATURES:

Hearing Aid Controls:
Adjust your volume and settings, check your battery status, and tap quick actions like ‘Noise Filter’ on-the-go. At a noisy restaurant or windy park? Switch through 4 pre-set programs (All-Around, Restaurant, Outdoor, Music) to instantly cut through the noise and optimize the sound for your current environment.

Easy Remote Adjustments:
No more repeated office visits for easy tweaks to your hearing. Request a remote adjustment any time and a Lively hearing specialist will fine-tune your settings remotely through the app. Once they’re ready, you’ll download the new settings to your hearing aids and start hearing better right away.

Care Team:
Connect with your hearing specialist with in-app video appointments, or schedule a follow-up any time. For questions or technical support, you can call our Care Team right from the app.

Help Center:
Learn all about your hearing aids with curated video guides and interactive help articles. If you still need help, we make it easy to get in touch with us.

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Frequently Asked Questions(FAQ)

What is Lively Connect?

Lively Connect is an app that gives you full control over your Lively 2 Plus or Lively 2 Lite hearing aids from your smartphone. It allows you to adjust settings, get remote care, and access helpful features like video appointments and tutorials.

How does Lively Connect work?

Lively Connect works by connecting your smartphone to your Lively 2 Plus or Lively 2 Lite hearing aids. Through the app, you can adjust volume and settings, request remote adjustments from a hearing specialist, schedule video appointments, and access helpful resources.

What features does the Lively Connect app have?

The Lively Connect app allows you to control your hearing aids' volume and settings, check battery status, and use quick actions like 'Noise Filter' on-the-go. It also allows you to request remote adjustments from a hearing specialist, schedule video appointments, and access a help center with video guides and interactive articles.

How can I adjust my hearing aid settings with the Lively Connect app?

With the Lively Connect app, you can easily adjust your hearing aid settings by tapping on the app interface. You can adjust volume, switch between pre-set programs for different environments, and utilize features like 'Noise Filter' to optimize the sound.

Can I get remote adjustments for my hearing aids through the Lively Connect app?

Yes, you can request remote adjustments for your hearing aids through the Lively Connect app. A Lively hearing specialist will fine-tune your settings remotely and you can download the new settings to your hearing aids, allowing you to hear better without the need for repeated office visits.

How can I contact the Lively Care Team for support?

You can contact the Lively Care Team for support by calling them directly from the Lively Connect app. They can assist you with any questions or technical support you may need.

Is there a help center available in the Lively Connect app?

Yes, the Lively Connect app includes a help center where you can access curated video guides and interactive help articles to learn more about your hearing aids. If you still need assistance, the app also provides a way to get in touch with the Lively Care Team.