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About Consumer Accounts with UMR

Begin by downloading the Consumer Accounts with UMR mobile app from Google Play.
If you have already registered for umr.com, select the “forgot password” link to set up your mobile account.
If you are a new mobile app user and have not yet registered for umr.com, select “New User? Set up your account” to register.
When prompted for "SSN or Employee ID" please enter SSN.

Save time and make the most of your health, transportation, and dependent care spending accounts by quickly checking your balances and details. Our secure app makes managing your spending accounts easy through real-time access and intuitive navigation.

Powerful features of the app include:

Easy, Convenient & Secure
• Create an account following the instructions provided in-app
• Our secure app means no information is stored on your phone

Detailed information, available 24/7
• Check available account balances
• Access account details
• View account summary charts
• Click to call or email Customer Service

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• View claims requiring receipts
• Submit medical FSA and HRA claims
• Take a picture of a receipt and submit for a new or existing claim
• Using Dashboard, enter medical expense information and supporting documentation to store for later use in paying claims via your health benefits website
• Scan a barcode using your smartphone camera to determine eligibility as a 213(d) qualified medical expense with the Eligible Expense Scanner feature
• Report a debit card as lost or stolen

Powered by WEX Health®

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Frequently Asked Questions(FAQ)

How do I download the Consumer Accounts with UMR mobile app?

Begin by downloading the app from Google Play.

What should I do if I forgot my password for umr.com?

Select the "forgot password" link to set up your mobile account.

How can I register for umr.com if I am a new mobile app user?

Select "New User? Set up your account" to register.

What should I enter when prompted for "SSN or Employee ID"?

Please enter your SSN.

What can I do with the Consumer Accounts with UMR mobile app?

You can check your account balances, access account details, view account summary charts, and contact Customer Service.

Is the app easy, convenient, and secure to use?

Yes, it is easy, convenient, and secure to use. No information is stored on your phone.

Can I view claims that require receipts through the app?

Yes, you can view claims requiring receipts through the app.

Can I submit medical FSA and HRA claims through the app?

Yes, you can submit medical FSA and HRA claims through the app.

Is it possible to submit a picture of a receipt for a new or existing claim?

Yes, you can take a picture of a receipt and submit it for a new or existing claim.

Can I use the app to determine if an expense is eligible as a 213(d) qualified medical expense?

Yes, you can scan a barcode using your smartphone camera to determine eligibility with the Eligible Expense Scanner feature.

How can I report a lost or stolen debit card through the app?

You can report a lost or stolen debit card through the app.

Consumer Accounts with UMR