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About Health New England Benefits

Make the most of your Health New England Additional Benefits by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
• No sensitive account information is ever stored on your mobile device
• Use Touch ID or Face ID to quickly log in to the mobile app

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service
• View your statements and notifications

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your FSA and HRA
• Take or upload a picture of a receipt and submit for a new or existing claim
• Retrieve your forgotten username/password
• Report a debit card as lost or stolen
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Frequently Asked Questions(FAQ)

How do I log in to the Health New England Benefits app?

Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided).

Is my sensitive account information stored on my mobile device?

No, no sensitive account information is ever stored on your mobile device.

Can I use Touch ID or Face ID to log in to the app?

Yes, you can use Touch ID or Face ID to quickly log in to the mobile app.

What details can I check using the app?

You can quickly check available balances 24/7, view charts summarizing account(s), view claims requiring receipts, click to call or email Customer Service, and view your statements and notifications.

What time-saving options does the app provide?

The app allows you to file a claim towards your FSA and HRA, take or upload a picture of a receipt and submit for a new or existing claim, retrieve your forgotten username/password, and report a debit card as lost or stolen.