URBTIX (Urban Ticketing System) provides one-stop ticketing services mainly to hirers or programme presenters and audiences of the Leisure and Cultural Services Department (LCSD) performance venues. Customers are served by a full range of ticketing services through counter booking and self service ticketing kiosks at outlets throughout the territory, as well as Internet, mobile ticketing app and credit card telephone booking services.
URBTIX is a newly developed mobile app to further facilitate ticket buyers to make purchases online using smart phones For ticket buyers who have registered as members, this app will further provide a wide range of personalised functions to enhance their buying experience including bookmark on favourite events, email reminder to attend purchased events, keeping and transfer of e-tickets, use of biometric authentication features such as fingerprint / Face ID for member log-in, etc.
Developed by Tianjin Maoyan Weying Technology Co. Ltd. on behalf of the Leisure and Cultural Services Department to meet users' needs, the new URBTIX ticketing system has been launched since December 2022. Designed with enlarged system capacity and flexibility, the new system can cope with great demand of tickets for hot events and offers more convenient ticket purchase functions for the customers, including acceptance of a variety of electronic payment methods such as Alipay, WeChat Pay, Google Pay, etc.
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