Who We Are Founded in 2022, JoChaho(JC) is a venture of the Haier Group. It is Haier’s official online store that aims to give customers the ultimate shopping experience by helping them buy from an extensive range of genuine Haier products with ease. JoChaho(JC) has launched with the goal of taking Haier to the doorsteps of people and making shopping experiences seamless. JoChaho(JC) will utilize the well-established distribution network of Haier, comprising 3,000 dealerships and 300 dedicated retail outlets all over Pakistan to provide timely delivery to customers. With a team of 700 diligent Haier employees working across Pakistan to provide value to consumers. Strengthening its business portfolio over time, Haier has pioneered in providing the best home solutions to customers. Values Customers are at the center of everything we(JC) do. We(JC) aspire to make digital transition easier for our customers through continuous innovation in e-commerce. We(JC) intend to resolve e-tailing problems effectively by giving reliable and convenient solutions to customers. Delivery Haier has introduced a first of its kind online store connecting you directly to the brand. As of now JoChaho(JC) is operating in Lahore and providing express delivery (24 - 48 hours) within the city, aiming to expand its distribution network nationwide. At present, delivery time will vary for other cities. Customer Support We(JC) are focused on providing you the absolute user experience. Believing in the customer first principle, we(JC) render exceptional customer support to help you deal with any product related complications and assist you in shopping online. Additionally, we(JC) offer great after sales service to improve your post purchase experience. Payment Methods To ensure the convenience of customers, we(JC) currently offer cash on delivery as a payment method. To cater to the evolving needs of customers JoChaho(JC) may introduce other modes of online payment in the future.
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