Heal: Telehealth & House Calls

About Heal: Telehealth & House Calls

IMPORTANT UPDATE
For the safety of patients and Heal's physician teams during this time, effective March 24th, 2020 Heal will no longer provide house calls as a first visit.

Patients can use the Heal app to book a telemedicine video call and receive care remotely from a licensed, qualified, and caring Heal Doctor.

For more information about the changes to Heal's service in response to the national emergency, please visit: heal.com

What the press is saying about Heal:
• WSJ — "The Heal app sent an excellent Stanford-trained doctor to my door in under an hour."
• New York Times — "Bringing back old-school techniques with new-school technology."
• USA Today — "Heal will bring a well qualified doctor right to your own house — no months-long waiting for an appointment or germy waiting rooms needed."

Heal telemedicine video calls and house calls are currently available in:
• California, in Los Angeles, the Inland Empire, Orange County, Sacramento, San Diego, and the San Francisco Bay Area
• Georgia, in the Greater Atlanta area
• New York, in New York City, in the Manhattan, Queens, and Brooklyn boroughs
• The Washington DC area, including Northern Virginia
• Washington State, in Seattle and Spokane

Need to contact the Heal Patient Support team?
Visit heal.com/help-center or call toll-free (844) 644-4325

• Heal Doctors are licensed, highly trained, and thoroughly vetted physicians and providers.
• Heal accepts Medicare insurance in California, Washington DC, Georgia and New York. Washington state and New Jersey are coming soon.
• In California, Heal is in network with the following insurance providers: Aetna, Alignment, Anthem Blue Cross California, BlueShield, TRICARE West, Cigna, GEHA, Health Net, HealthSCOPE, Molina Healthcare, Humana, California Preferred IPA, UMR, and UnitedHealthcare.
• In Georgia, Heal is in network with the following insurance providers: Aetna, Anthem, Humana, UnitedHealthcare and Wellcare Health.
• In New York, Heal is in network with the following insurance providers: Empire and Oscar (and Cigna and UnitedHealthcare soon)
• In Washington DC, Heal is in network with the following insurance provider: CareFirst BCBS.
• In Washington state, Heal is in network with the following insurance providers: Aetna, BridgeSpan Health, and Regence BlueShield.
• With insurance, the cost of a Heal telemedicine call is typically just your copay. Without insurance, a telemedicine call is just $79.
• With insurance, the cost of a Heal house call is typically just your copay. Without insurance, a house call is just $159.
• There are no additional costs for seeing a doctor on-demand using Heal. All lab tests and prescriptions are paid separately.
• Use Google Pay to pay quickly and securely.
• Create a profile for each member of your household.
• Set your Preferred Doctor to see the same doctor again and view their schedule first. Each family member can have their own Preferred Doctor.

Licensed, background-checked, caring doctors and providers on-demand 7 days a week:
• Pediatricians for kids
• General practice and internal medicine doctors for adults
• Family medicine doctors for the whole family