Fortum

About Fortum

In My Fortum, you as a Fortum customer get a quick overview of your electricity use, your electricity contract and your invoices.

You can also lower your electricity bill by adopting small challenges for the climate. We will publish climate challenges in the app that together help us towards a better future. It could be, for example, eating a little more green or picking up plastic that has ended up in nature.

For every challenge you take on, you earn hours, hours which we then deduct from your electricity bill. For every climate challenge you take on, we lower your electricity bill, quite simply. Just by joining the program you earn your first 24 hours which we deduct from your electricity bill.

You can also update your contact details and choose how and when you want to receive your invoice, as well as easily move with your electricity contract if you are changing residence.

To be able to use the app, you need to be a customer of Fortum and create an account. You can do this easily by identifying yourself with mobile BankID. You can also choose to log in with mobile BankID, but then we cannot keep you logged in and you will have to log in every time. But in return, you don't have to remember usernames and passwords.

In the consumption view, you can see the history of your electricity use, either by year, month, week or day. To see usage per week, day or hour, you must have hourly metering. Contact customer service and you will get help.

You can also get an analysis of your electricity use by answering questions about your household. The information is used to compare electricity use with similar households and you can see how your household is doing. If you have been a customer with us for a long time, you will also be able to see what in your household uses the most electricity.

If you are a producer, you can also follow your electricity production in the app.

Another function is that you can follow the electricity price, the so-called spot price, for the current day and tomorrow. You who have a variable electricity price can use it as support to control your electricity use to cheaper hours.

If you have an unpaid bill, you can choose to pay it directly via Swish in the app.

The app will be continuously updated with new functions. What features would you like to see? Feel free to contact us via the feedback form in the app. We read everything and take it to heart.