Fidelity Bank NC/VA Mobile

About Fidelity Bank NC/VA Mobile

Fidelity Bank Mobile Banking provides convenient, 24/7 access to your Fidelity Bank account information from your Android device. It’s fast, secure and FREE. With Mobile Banking you can easily:
• Check account balances
• Monitor account activity
• Transfer funds between linked accounts
• View and pay bills
• Search for branch locations
• Make deposits using your phone

REGISTRATION:
To use the Fidelity Bank Mobile Banking App, you must be enrolled in Fidelity Bank Online Banking. To enroll in Mobile Banking follow the steps below:
1. Log in to your Fidelity Bank Online Banking account
2. Select Customer Service and then Mobile Banking on the main navigation menu
3. Under Your Name select Enroll
4. Terms and Conditions will appear, read the Terms and Conditions and if you agree, select to the left of the screen “I accept these Terms & Conditions”, then select Continue
5. Menu of Mobile Services will appear, select the Applications desired, then select Continue (mid of page)
6. Accounts will appear, select Account(s)that you want to appear on your cell phone and create a Nick Name for Account(s), then select Continue
7. Enter cell phone number in box, select Continue
8. Enter Activation Code sent to cell phone, select Activate
9. On the cell phone click link in text message and log-on to mobile banking site

SECURITY:
Fidelity Bank Mobile Banking protects your financial information from unauthorized access by using a variety of security features, including:
• Secure logon with Customer ID and password
• Security questions and authentication image to verify your identity
• Advanced encryption technology
• Partial or masked account numbers
• Automatic session timeout

SUPPORT:
Have questions or need help? Contact Fidelity Bank by phone at 1-855-547-1385.

FEES:
Fidelity Bank does not charge fees to download or use Fidelity Bank Mobile Banking. Message and data rates may apply. Check with your carrier for more information.

© 2013, Fidelity Bank. Member FDIC. Equal Housing Lender