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About OnTheGo Pay

GOVERNMENT ON THE GO
Take credit card payments securely anywhere, anytime with OnTheGo Pay. Created for government, OnTheGo Pay is your PCI-compliant solution for taking payments in the field, at conferences and events, or whenever you need to collect funds outside the office.

• Accept Visa, MasterCard, Discover, American Express
• Use comment field to indicate account or item number.
• Convenient pre-fillable comment field.
• Optional receipts are sent via email.
• Free—no fiscal impact to your agency/county/city.
• No merchant fees or monthly minimums.

GET GO-ING
1. Download OnTheGo Pay app.
2. Complete the agreement at OntheGo.idaho.gov.
3. If new to Access Idaho, link your bank account to begin taking payments.

STORE AND GO
• Optional card reader encrypts card data at swipe.
• Works even when outside cell or WiFi range.
• Encrypted, stored transactions are processed when back within range.

GO FURTHER WITH REPORTS
• Look up transactions by name, last 4, date, comment, or clerk ID.
• Exportable to different formats (i.e. Excel, csv, PDF, etc.).
• Issue partial and full refunds.

2012 Center of Digital Government Best of Web Award Winner

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Frequently Asked Questions(FAQ)

What is OnTheGo Pay?

OnTheGo Pay is a PCI-compliant solution for government entities to securely accept credit card payments anywhere and anytime, even outside the office.

What payment methods can be accepted with OnTheGo Pay?

OnTheGo Pay accepts Visa, MasterCard, Discover, and American Express.

How can I indicate the account or item number for a payment?

You can use the comment field in OnTheGo Pay to indicate the account or item number.

Can I receive receipts for payments made through OnTheGo Pay?

Yes, optional receipts can be sent to you via email.

Is there any cost or fees associated with using OnTheGo Pay?

No, OnTheGo Pay is free and does not have any fiscal impact on your agency/county/city. There are also no merchant fees or monthly minimums.

What are the steps to get started with OnTheGo Pay?

To get started with OnTheGo Pay, you need to download the app, complete the agreement at OntheGo.idaho.gov, and link your bank account if you are new to Access Idaho.

Does OnTheGo Pay work even outside cell or WiFi range?

Yes, OnTheGo Pay can still process transactions even when outside cell or WiFi range. The encrypted, stored transactions will be processed once you are back within range.

Can I look up and filter transactions in OnTheGo Pay?

Yes, you can look up transactions in OnTheGo Pay by name, last 4 digits of the card used, date, comment, or clerk ID.

Are the transaction reports in OnTheGo Pay exportable to different formats?

Yes, transaction reports in OnTheGo Pay can be exported to different formats such as Excel, csv, PDF, and more.

Can I issue refunds through OnTheGo Pay?

Yes, OnTheGo Pay allows you to issue both partial and full refunds.

Has OnTheGo Pay received any awards?

Yes, OnTheGo Pay was the recipient of the 2012 Center of Digital Government Best of Web Award.