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About DTB Uganda 24/7

Welcome to the new revamped mobile banking app from Diamond Trust Bank Uganda Limited (DTB). The app provides an enhanced user experience that enables DTB account holders bank on the go wherever they are securely.

So, what can you do with this revamped app?

1. View details of your bank accounts.
2. Securely authorize transaction via a 4 digit pin or biometrically using fingerprints.
3. Utility bill presentment 5 days before bills are due for payment.
4. Access and select beneficiaries of mobile money transfer as well as airtime purchase from your phonebook.
5. Personalize your app by uploading custom profile picture.
6. Funds transfer to other banks via RTGS.
7. Locate all branch and ATM’s close to your current location.
8. Initiate chequebook requests as well as stop cheque requests.
9. Facilitates everyday/regular expenses such as household bills and payments for goods and services, including buying Airtime
10. All basic functions such as checking your balance, loading a mini-statement, update bank information, adding and deleting users on commonly used accounts

Disclosures:

1. Fingerprint authorization for transactions is available for applicable devices only
2. Customers need to have registered for DTB mobile banking service in-order to access services on the app. Mobile banking registrations can be done at any branch.

Diamond Trust Bank Uganda Limited is regulated by the Central Bank of Uganda.

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Frequently Asked Questions(FAQ)

What can I do with the DTB Uganda 24/7 mobile banking app?

You can view your bank account details, authorize transactions, pay utility bills, transfer funds, locate branches and ATMs, request cheques, and perform basic banking functions.

How can I authorize transactions on the app?

You can authorize transactions either through a 4-digit PIN or biometrically using fingerprints, but this feature is only available on applicable devices.

Can I personalize my app?

Yes, you can personalize your app by uploading a custom profile picture.

Can I transfer funds to other banks?

Yes, you can transfer funds to other banks via RTGS.

How can I request a chequebook or stop a cheque?

You can initiate chequebook requests and stop cheque requests through the app.

Can I pay my household bills and buy airtime through the app?

Yes, the app facilitates everyday expenses such as household bills and payments for goods and services, including buying airtime.

How can I find branches and ATMs near me?

The app allows you to locate all branches and ATMs close to your current location.

Do I need to register for DTB mobile banking to use the app?

Yes, you need to have registered for DTB mobile banking service in order to access services on the app. Mobile banking registrations can be done at any branch.

Is Diamond Trust Bank Uganda regulated?

Yes, Diamond Trust Bank Uganda Limited is regulated by the Central Bank of Uganda.