About Tricity Infra
Tricity Infra helps IT infrastructure and field service teams run day-to-day operations from a phone. Track customers, service tickets, AMC contracts, and invoices in one place — for managers, field engineers, finance, and customers.
WHO CAN USE IT
Managers
• View dashboard stats for customers, revenue, invoices, and tickets
• Manage customers, tickets, invoices, and AMC approvals
• Update company settings and manage user accounts
Field engineers
• See assigned jobs and ticket progress
• Create invoices and capture customer signatures on site
• Onboard customers and raise or update service work
Finance officers
• Monitor revenue, outstanding amounts, pending and overdue invoices
• Track payment status and billing across the team
Customers
• Raise support tickets and follow status updates
• View your invoices and AMC contracts
• Sign invoices digitally when requested
WHAT YOU CAN DO
• Home dashboard with role-based stats and quick actions
• Customers — search, filter, add, and update records
• Tickets — create, assign, update status, and close work
• AMC — view and manage maintenance contracts
• Invoices — create, review, track payments, and collect signatures
• Sync with pull-to-refresh across lists
• Follows your phone’s light or dark theme
• Built-in app tour for first-time users
Tricity Infra is built for IT infrastructure & field services — so office and field teams stay aligned on jobs, billing, and support.
Download Tricity Infra and manage your field operations on the go.
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