About OTIC
The Tunisian Organization for Consumer Information (OTIC) is committed to informing, raising awareness, and supporting consumers in Tunisia in defending their rights.
With this mobile application, easily access essential information and benefit from quick and simple support for all your consumer protection-related procedures.
What you can do:
• File your complaint in a few steps
• Track the progress of your case in real time
Depending on the nature of your request, your complaint may be forwarded to the competent public authorities to ensure effective and appropriate processing.
Disclaimer of official affiliation
This application is developed by the Tunisian Organization for Consumer Information (OTIC), an independent civil society organization.
It does not represent any Tunisian government entity and is not an official platform of any ministry.
The legal and regulatory information is based on official texts published by the Tunisian authorities.
Official sources:
– Ministry of Trade and Export Development: https://www.commerce.gov.tn
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