About DBUY
DBUY platform is an Internet-based platform that provides global users with one-stop full-process services such as free of commission purchasing, photo quality inspection, warehousing, packing, international logistics (provided by third parties) and after-sale service for online and offline goods in the Chinese market.
Service Introduction
(1)Shopping Agent Service:
The DBUY platform directly connects to Taobao, 1688, and other major Chinese e-commerce platforms through the official interface. It automatically completes English/Arabic translations and allows users to make purchases directly through the DBUY platform. DBUY will then handle the order processing, logistics, quality inspection, after-sales service, and other related processes.
(2)Quality Inspection Service:
DBUY provides professional quality inspection services, including multi-angle photos and close-up photos of some quality problem details.
(3)Storage Service:
DBUY’s warehouses in China provide users with 90 days of free storage and worry-free collection, users just need to rest assured to wait.
(4)Packaging Service:
DBUY allows users to package multiple items together and ship them at a lower cost.
(5)International Logistics Service:
DBUY collaborates with several international logistics companies to fulfill the diverse logistics requirements of various users.
(6)Returns Service:
If the purchased goods have quality issues or if you are dissatisfied with your purchase, we will assist you in completing the return process (excluding items without quality issues and no valid reason for return).
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