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About Hero Care - American Red Cross

Hero Care by the American Red Cross is a complete solution for members of the military, veterans, and their families to prepare for, cope with and respond to the challenges of military service.

The Red Cross is the only civilian organization authorized to serve as the emergency communications link to service members with their families back home. Hero Care enables families to easily set up and submit an emergency request should circumstances at home require it - 24 hours a day, 365 a year, no matter where in the world service members are stationed.

The app also guides users through the various services offered by the Red Cross to assist families before, during and after deployments, as well as containing a variety of other critical information:VA facilities locations, benefits information, mental health/substance abuse and job resources.

Features:
- Free and available in English and Spanish
- Military members can use the app to easily complete and submit their Family Identification Card making the processing of any family member’s emergency request quicker
- Military family members can initiate an emergency request at the touch of a button with the required information securely stored in the app
- Learn of the extensive and non-emergency array of services the Red Cross provides to the members of the military, veterans and their families, including: Financial assistance, Reconnection Workshops, Pre-Deployment preparedness, etc.
- Learn about the various benefits offered by Veteran’s Affairs for service members, veterans and their families, along with contact phone numbers and web addresses
- Get help applying your military skills to a civilian job via Vets 2 Careers, substance abuse or mental health treatment via SAMHSA, and other local resources and opportunities via Unite US
- Easily locate Red Cross shelters and offices in your community as well as a variety of VA facilities, including hospitals and benefit centers.
- Families can capture a moment and share with military members using a variety of themed frames; service members can let all their friends and family back home know when its their service anniversary

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Frequently Asked Questions(FAQ)

What is Hero Care by the American Red Cross?

Hero Care by the American Red Cross is a complete solution for members of the military, veterans, and their families to prepare for, cope with and respond to the challenges of military service.

What services does Hero Care offer?

Hero Care enables families to easily set up and submit an emergency request, provides information on VA facilities locations and benefits, offers mental health/substance abuse and job resources, and guides users through various services offered by the Red Cross for military members and their families.

Can I use the app in different languages?

Yes, the app is available in English and Spanish.

How can military members benefit from using the app?

Military members can use the app to easily complete and submit their Family Identification Card, making the processing of any family member's emergency request quicker. They can also access a wide range of services provided by the Red Cross.

How can military families initiate an emergency request using Hero Care?

Military family members can initiate an emergency request at the touch of a button with the required information securely stored in the app.

Can the app help with job opportunities?

Yes, the app provides resources for military members to apply their skills to a civilian job via Vets 2 Careers, as well as other local resources and opportunities via Unite US.

Can the app help with mental health and substance abuse treatment?

Yes, the app provides information on substance abuse or mental health treatment via SAMHSA.

Can the app help locate VA facilities and Red Cross offices?

Yes, the app can easily locate Red Cross shelters and offices in your community, as well as various VA facilities, including hospitals and benefit centers.

Can the app help military members share moments with their families?

Yes, families can capture a moment and share it with military members using a variety of themed frames. Service members can also let all their friends and family back home know when it's their service anniversary.
author
Great app! Very relevant, helpful information and resources when applied correctly!
Carrie Whatley
author
Heal our heart
Jasmine Vg Salazer
author
This app has lot of useful information available.in this app very valuable toll to service members and their families.this app is awesome everyone related to military. You should download this app. Apart fro...
Govind Khandare
author
Very Helpful
DarkSherri
author
Great app
Rebecca Lawson
author
Best app which i ever seen for military family. Every one should try this app. I recommend this app. Apart from that many of other services which helps you.
Mobile Therapy