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About myCYC

Managing health accounts has never been easier. ConnectYourCare’s new app, myCYC, makes it simple for members to quickly access account information.

• Access health savings accounts (HSAs), flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), and other CYC accounts
• Check account balances
• Make payments to providers and yourself
• View claims
• Take a photo of documentation and upload to claims
• Add family members
• Connect to a live representative
• See eligible expenses
• Get instant answers

New Enhancements and Features
The app has been completely redesigned to provide simplified access to information and reduce time spent on app account activities save time.  Upgrades include:

• Painless photo upload with clearer image viewing
• Streamlined user experience with fast transitions
• Simpler log in and easy registration
• Smart in-app alerts for claims requiring attention
• Quick access to previously submitted documentation

Access Instructions
You will need a ConnectYourCare account to use this app.
If you are a CYC customer and need to update your account credentials, please visit https://secure.connectyourcare.com.

ABOUT CONNECTYOURCARE:

As one of the largest and most responsive providers of health care savings accounts, and award-winning solutions, our approach to consumer directed health care is rooted in creating better, more efficient connections among the people who provide benefits, the people accessing services, and the people who deliver services. Blue chip organizations across the U.S. and their employees turn to ConnectYourCare for our best-in-class member experience, advanced educational tools for better-informed choices, acceleration of savings with ROI efficiencies and simplification of processes with brilliant customer-focused solutions. There is a unique solution for everyone and we won’t stop working until we connect you with the perfect one.

• App Support: [email protected]
• ConnectYourCare website: www.connectyourcare.com
• ConnectYourCare desktop user portal: https://secure.connectyourcare.com

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Frequently Asked Questions(FAQ)

What does myCYC app allow members to do?

myCYC app allows members to quickly access account information, check account balances, make payments, view claims, take photos of documentation and upload to claims, add family members, connect to a live representative, see eligible expenses, and get instant answers.

What are the upgrades in the redesigned myCYC app?

The upgrades in the redesigned myCYC app include painless photo upload with clearer image viewing, streamlined user experience with fast transitions, simpler log in and easy registration, smart in-app alerts for claims requiring attention, and quick access to previously submitted documentation.

How can I access the myCYC app?

You will need a ConnectYourCare account to use the myCYC app. If you are a CYC customer and need to update your account credentials, please visit https://secure.connectyourcare.com.

What is ConnectYourCare's approach to consumer directed health care?

ConnectYourCare's approach to consumer directed health care is rooted in creating better, more efficient connections among the people who provide benefits, the people accessing services, and the people who deliver services.

What can I find on the ConnectYourCare website?

On the ConnectYourCare website, you can find more information about their services and solutions.

How can I contact app support for myCYC?

You can contact app support for myCYC by emailing [email protected].

What is the website for ConnectYourCare's desktop user portal?

The website for ConnectYourCare's desktop user portal is https://secure.connectyourcare.com.
author
Easy to use
Isaiah Bean
author
Great help from customer service personnel.
Jeff Underwood
author
easy to use love it!
Eve Raymond
author
Great app
francisco equihua
author
Even after leaving my employer, using the accumulated FSA funds was very easy online and in the app.
Jeffrey Cila
author
App makes entering and tracking claims easy!
Dehlia Adams