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About Carter on the Go

Manage Bank Accounts
• Access your accounts with our touch ID capabilities
• Activate Fast Balances to view your accounts prior to log in
• Quickly review account activity, balances, statements and check images
• Easily transfer money between Carter Bank & Trust accounts
• Stay on schedule with customized alerts through email or text notifications
• Save time and gas money with “Carter on the Go” mobile deposit

Pay Your Bills
• Schedule or pay bills directly from home, work or while “on the go”

Need help?
• Call one of our bank specialists, 833.ASK.CBAT or 833.275.2228
• Visit one of our branches in Virginia and North Carolina
• Go to CarterBankandTrust.com/CarterOnTheGo for how to videos and answers to frequently asked questions

See Disclosure Agreement at CarterBankandTrust.com/CarterOnTheGo for terms and conditions for accessing your bank accounts through “Carter On The Go,” Carter Bank & Trust’s online and mobile banking channel.

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Frequently Asked Questions(FAQ)

How can I access my bank accounts with Carter on the Go?

You can access your accounts with Carter on the Go using touch ID capabilities and activate Fast Balances to view your accounts prior to log in.

What features does Carter on the Go offer for managing bank accounts?

Carter on the Go allows you to quickly review account activity, balances, statements, and check images. You can also easily transfer money between Carter Bank & Trust accounts and set up customized alerts through email or text notifications. Additionally, you can save time and gas money with mobile deposit.

How can I pay my bills with Carter on the Go?

You can schedule or pay bills directly from home, work, or while "on the go" using Carter on the Go.

How can I get help with Carter on the Go?

You can call one of our bank specialists at 833.ASK.CBAT or 833.275.2228. You can also visit one of our branches in Virginia and North Carolina. For additional assistance, you can go to CarterBankandTrust.com/CarterOnTheGo for how-to videos and answers to frequently asked questions.

Where can I find the terms and conditions for accessing my bank accounts through Carter on the Go?

You can find the terms and conditions in the Disclosure Agreement at CarterBankandTrust.com/CarterOnTheGo.