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About CarsNow Car rental

Once you confirm the vehicle type by location and availability, you can proceed to the vehicle, and the app will seamlessly work with the telematics using commands such as unlock, enable, and quit the session. If you commit to enabling the vehicle, it becomes active for the allotted time, and you have the option to cancel within the first 15 minutes at no charge or extend your rental period within the app.
To return the vehicle, simply bring it back to any of the approved parking sites and hubs, and CarsNow will take care of the rest. Please note that insurance coverage is subject to restrictions and limits and may not apply in all circumstances. For more information, please see the Member Agreement and visit www.carsnow.com for additional details.

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Frequently Asked Questions(FAQ)

How do I confirm the vehicle type by location and availability?

You can confirm the vehicle type by location and availability once you proceed to the vehicle after confirming it through the app.

What commands can I use with the telematics while using the app?

The telematics within the app can be controlled using commands such as unlock, enable, and quit the session.

Can I cancel my vehicle rental within a certain time period?

Yes, you have the option to cancel your vehicle rental within the first 15 minutes at no charge.

How can I extend my rental period?

You can extend your rental period within the app.

How do I return the vehicle?

Simply bring the vehicle back to any of the approved parking sites and hubs, and CarsNow will take care of the rest.

Is insurance coverage included?

Insurance coverage is subject to restrictions and limits, and may not apply in all circumstances. Please refer to the Member Agreement for more information.