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About BT Email

PLEASE NOTE, the BT Email app is only available for users of our new email service.
To find out more about the new service, please visit https://www.bt.com/help/email/bt-email--help-in-understanding-errors.
If you’ve started using the new email service, download the app for free today and take your email with you, wherever you go.
This is what you will get:
- A brand new app
– Designed specifically for our email service, completely BT run and UK supported.
- No need to worry – our world-class cyber security protects your email to give you complete peace of mind.
- Hassle-free emailing - the app has a clear, user-friendly interface that makes it easy to send, read and organise your email.
You can group emails by date received, contact or classification and add folders at the touch of a button; then manage your signatures, autoreplies and more via the settings menu.
- Help is close at hand – Our free support comes from advisors based in the UK and Ireland, so asking for help and advice couldn’t be easier.
- We’ve got rid of the ads - even better, there’s no annoying advertising.

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Frequently Asked Questions(FAQ)

Is the BT Email app available for all users?

No, the BT Email app is only available for users of our new email service.

Where can I find more information about the new BT Email service?

To find out more about the new service, please visit https://www.bt.com/help/email/bt-email--help-in-understanding-errors.

Is the BT Email app free to download?

Yes, the BT Email app is free to download.

What are the benefits of using the BT Email app?

The benefits of using the BT Email app include a brand new app designed specifically for our email service, world-class cyber security, a user-friendly interface for hassle-free emailing, and free support from advisors based in the UK and Ireland.

Can I organize my emails using the BT Email app?

Yes, you can group emails by date received, contact, or classification and add folders at the touch of a button using the BT Email app.

Can I manage my email settings using the BT Email app?

Yes, you can manage your signatures, autoreplies, and more via the settings menu of the BT Email app.

Where does the support for the BT Email app come from?

The support for the BT Email app comes from advisors based in the UK and Ireland.

Does the BT Email app have any annoying advertising?

No, the BT Email app does not have any annoying advertising.
author
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Abraham Hope
author
Finally a BT Email App! This much anticipated app to access your BT email without the need to go via yor BT account is up & running & working very well. It solves the problem many of us had when the older BT...
Trevor Sherman