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BCBSMA MyBlue Member App Screenshot 0
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About BCBSMA MyBlue Member App

Our MyBlue App is a simple and secure way for Blue Cross Blue Shield of Massachusetts members to manage their health care.

Our app is the most convenient way to stay informed about your plan when you need it. It connects you securely to your health plan information when you need it. With a simple tap, you can connect to your claims history, recent prescriptions, and financial accounts balances.
To use the app, you must register using your member ID that is located on your member ID card.
Key features of the app include:
• A digital ID card, that can be emailed, printed and saved to your phone
• Access claims activity and details
• Doctor information and visit history
• Medication information and refill dates
• Find doctors, dentists, and hospitals
• Connect with member service or our nurse care line
• View information for dependents under 18
• Phone numbers and driving directions to hospitals, pharmacies and doctor offices
• Financial account balances, such as a Flexible Spending Accounts (FSA), Health Reimbursement (HRA), or Health Spending Account (HSA)
• Plan and benefit information
• A tool to look up medication coverage
• A secure message center and in-app notifications
• Ability to submit for your fitness and weight loss claim online
• Ability to view a historical summary of your claims for the past 2 years
• Expand preference center to additional category and channel options

*Features available based on your plan/benefits.
Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.

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Frequently Asked Questions(FAQ)

What is the MyBlue App?

The MyBlue App is a secure and simple way for Blue Cross Blue Shield of Massachusetts members to manage their health care.

How can I access the MyBlue App?

You can access the MyBlue App by registering using your member ID located on your member ID card.

What are the key features of the MyBlue App?

The key features of the MyBlue App include access to claims activity and details, doctor information and visit history, medication information and refill dates, finding doctors, dentists, and hospitals, financial account balances, plan and benefit information, medication coverage look-up, a secure message center and in-app notifications, ability to submit your fitness and weight loss claim online, and a historical summary of your claims for the past 2 years.

Can I view information for my dependents under 18 on the MyBlue App?

Yes, you can view information for your dependents under 18 on the MyBlue App.

Is the MyBlue App available to all Blue Cross Blue Shield of Massachusetts members?

The features available on the MyBlue App may vary based on your plan and benefits.
author
Works just fine for me on my Pixel 4
Andrew Roque
author
UPDATE: They did fix the login issue, and I'm able to use the app now. I am able to search for providers in my area and download forms. Great! Same problems as the other reviews. It tells me I'm offline even...
Christina Gleason
author
Very easy to use
Latha Ongolu
author
Issue fixed! Everything is at where it should be!
Erion Yzeiraj
author
Nice update - easy to use and found information about my recent visit
Avisha Shah
author
Wonderbar
Eric