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About BCBSMA MyBlue Member App

Our MyBlue App is a simple and secure way for Blue Cross Blue Shield of Massachusetts members to manage their health care.

Our app is the most convenient way to stay informed about your plan when you need it. It connects you securely to your health plan information when you need it. With a simple tap, you can connect to your claims history, recent prescriptions, and financial accounts balances.
To use the app, you must register using your member ID that is located on your member ID card.
Key features of the app include:
• A digital ID card, that can be emailed, printed and saved to your phone
• Access claims activity and details
• Doctor information and visit history
• Medication information and refill dates
• Find doctors, dentists, and hospitals
• Connect with member service or our nurse care line
• View information for dependents under 18
• Phone numbers and driving directions to hospitals, pharmacies and doctor offices
• Financial account balances, such as a Flexible Spending Accounts (FSA), Health Reimbursement (HRA), or Health Spending Account (HSA)
• Plan and benefit information
• A tool to look up medication coverage
• A secure message center and in-app notifications
• Ability to submit for your fitness and weight loss claim online
• Ability to view a historical summary of your claims for the past 2 years
• Expand preference center to additional category and channel options

*Features available based on your plan/benefits.
Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.

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UPDATE: They did fix the login issue, and I'm able to use the app now. I am able to search for providers in my area and download forms. Great! Same problems as the other reviews. It tells me I'm offline even...
Christina Gleason
Works just fine for me on my Pixel 4
Andrew Roque
Issue fixed! Everything is at where it should be!
Erion Yzeiraj