BigMoto

About BigMoto

BigMoto, launched in 2024, revolutionizes the transportation industry in Nigeria, offering convenient trucking services for goods delivery across Nigeria.

BigMoto simplifies logistics by allowing customers to book trucks for transporting goods, parcels, or any other materials. Users can specify pickup and drop-off locations, select truck types, and designate the type of goods for delivery. The system suggests a fare price based on these inputs, ensuring transparency and convenience for customers.

Our Mission:
At BigMoto, we aim to enhance safety and security in local transport services, thereby contributing to the reduction of violence and addressing security concerns in communities across Cameroon. We are committed to developing innovative solutions to create safe, sustainable, reliable, and affordable transport services for individuals and businesses.

"Peace of mind, every time you ride with BigMoto"

Advantages of Using BigMoto:
Safety Priority: All trips are geolocated and shareable, providing peace of mind to customers and their loved ones. Trip details, including the vehicle and driver information, are easily accessible.

Ease of Use: Ordering a ride or making a delivery is as quick and straightforward as possible, ensuring a seamless experience for users.
Delivery Services: In addition to passenger transportation, BigMoto offers delivery services for transporting goods. Our drivers can efficiently move items from one location to another using their vehicles.

High-Quality Drivers: We maintain strict criteria for accepting drivers, ensuring that only the best and most reliable professionals join our platform.

Transparent Pricing: Fare prices are displayed upfront, allowing customers to know the cost of their trip beforehand and travel with peace of mind.

Safety Features:
Share Trip Details: Users can share trip details, including vehicle information and live location, with friends and family via a shareable link.
Emergency Assist: An in-app Emergency Assist button enables users to alert emergency response teams discreetly, providing additional safety during rides.

24/7 Support: Our dedicated Support team is available round-the-clock to address any queries or concerns.
Private Communication: Users' phone numbers remain private when communicating through the BigMoto app.
Driver Ratings: Customers can rate drivers, allowing us to monitor driver behavior and take appropriate actions to maintain service quality.
Comprehensive Insurance: BigMoto provides trip protection, covering unexpected injuries, medical expenses, and hospital stays for added peace of mind.
Driving Shift Limits: We implement compulsory driving shift limits to ensure drivers get sufficient rest and remain alert on the road.
Identity Verification: Drivers undergo real-time identity verification using official documents such as IDs and driver's licenses during registration and periodically thereafter.
Safety Tips:
Before: Verify that the driver's details match those shown in the app before starting the trip.
During: Utilize the Share Ride Details and Emergency Assist features to ride without worry.
After: Provide honest ratings for drivers to maintain service quality standards.
BigMoto is committed to ensuring the safety and security of all users throughout their journey, from booking to reaching their destination.